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Author Topic: installed the flight stick downloaded the radarbox software = nada  (Read 407 times)

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sylvantino

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Greetings,
I probably have exactly the same problem as many others out there.  I nee to know the work around so i can get this flight stick radarbox up and working.

I have installed both software, the radarbox and the flight stick for nav air.   running the program, on the welcome screen message I am not even able to click any of the blue links because nothing happens when i try to click them.
Next, I notice at the bottom Hardware: Disconnected, but it is connected.

I had a little look inside device manager, and its being called REALTEK 2832U as the usb device. The instructions for radarbox appear to be well out of date.  Refering to unplug the usb cable..this isa dongle not a cable. I also have an sma antenna with a 3m lead with male head to screw into the dongle.  so far I have tired to install other drivers and managed to make a mess of my os, so i had to do a windows 10 refresh, i have no wish to do that again, since I also run a dedicated professional weather station on the same box.
I would really appreciate any help anyone has to give me, I just want this hardware : disconnected to be fixed along with radarbox software, please help!
 

AirNav Support

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Re: installed the flight stick downloaded the radarbox software = nada
« Reply #1 on: August 15, 2019, 07:57:07 AM »
We have responded to your ticket as well. Can you please try those instructions first.

Please note usually the driver install will do everything for you and its plug and play but some systems do get into a mess with drivers etc.. The software if you ensure you install this outside your program files area and run with admin should work fine.
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sylvantino

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Re: installed the flight stick downloaded the radarbox software = nada
« Reply #2 on: August 15, 2019, 05:47:13 PM »
ok yes i have it installed in C:/Airnav

AirNav Support

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Re: installed the flight stick downloaded the radarbox software = nada
« Reply #3 on: August 16, 2019, 02:27:12 PM »
Just to update this, the user is now back and up running again :)
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