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Author Topic: Getting VHF and and HEX ADS-B data with ComStation  (Read 5252 times)

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hunter2021

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #30 on: June 02, 2017, 11:18:25 am »
Thanks, my friend


I hope panama and barranquilla are back online

indiresha

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #31 on: July 08, 2017, 10:20:54 am »
Hi Alan,
Could you please enable my radarbox24 comstation number PGANRB300966 so I could get VHF working
Thank you

Runway 31

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #32 on: July 08, 2017, 11:15:54 am »
Indresha,

VHF not working this time awaiting a firmware upgrade to fix issues

Alan

marcdeklerk

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #33 on: July 11, 2017, 06:58:52 am »
Hi Alan,

any idea when the new firmware will be available?

my unit - after a day or so ,times out, unresponsive, no blinking lights. I have to unplug the unit to get it back to operational state.

regards Marc

indiresha

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #34 on: July 11, 2017, 09:22:25 am »
even i'm facing the same issue, stops feeding data and all 6 lights on the feeder solid

mihalcabogdan

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #35 on: July 11, 2017, 09:29:22 am »
Same here.
As they said this firmware  version is not so stable, until the issues are fixed we should wait.

Runway 31

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #36 on: July 11, 2017, 09:56:50 am »
Marc/Indresha/Mihalca, contact support@airnavsystems with your issue its nothing to do with the firmware if it keeps freezing I suspect its defective units but you wont know and get anything done until you contact support and get them involved.  If they don't know about it they cant do anything about it.  Advise them of the units serial number and keep the unit on to allow them to investigate.

Mihalca, the firmware issue you are referring to is regarding the VHF transmissions not freezing up.

Alan

mihalcabogdan

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #37 on: July 11, 2017, 10:05:21 am »
thanks Alan,
i was suspecting that this issue is caused by the new firmware ,because before the update the problem didn't exist .
sometimes(maybe 1 time per week ) the station freezes and it needs to be restarted , after restart everything works well, so this is why i assumed that is a software glitch.
After all it is not a big problem, but when im not home i cant restart it, i also suggested to add a restart button linked to each station on the website under "my account" to trigger a command to restart it remotely .
« Last Edit: July 11, 2017, 10:18:15 am by mihalcabogdan »

Runway 31

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #38 on: July 11, 2017, 10:21:15 am »
Mihalca

Airnav cant do anything if they don't know about it.  I have advised them of the 3 freezing units and advised them to expect emails from you all detailing the unit serial number and the issue being experiences.  As far as I am aware when the unit is frozen it cant be contacted so a button will not work to restart it, even Airnav cannot tunnel through to a frozen/offline unit.

Alan

hunter2021

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #39 on: July 11, 2017, 05:19:55 pm »

We all hope it will be soon

Runway 31

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #40 on: July 11, 2017, 05:26:32 pm »
Its been a while

eposone

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #41 on: July 29, 2017, 05:48:59 am »
Hi Alan,
Could you please pass my radarbox comstation number PGANRB300533 to received VHF.

Thanks

Runway 31

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #42 on: July 29, 2017, 06:38:34 am »
eposone,

VHF has been off for a while and we are are still waiting on a firmware upgrade to correct the problem.  Suggest you contract support@airnavsystems .com direct to find out about the delay.

I see that your unit shows that it has been offline since Thursday.

Alan
« Last Edit: July 29, 2017, 06:44:09 am by Runway 31 »

eposone

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #43 on: August 11, 2017, 07:31:23 am »
Hi Alan
Thanks, yes it has been down since many days and was waiting for the IT guy to fix the modem, now running again.
Okay so it will take some time I guess to get the VHF working and we need to update the firmware as I understand you correctly. thanks no problem.
cheers

marcdeklerk

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Re: Getting VHF and and HEX ADS-B data with ComStation
« Reply #44 on: August 18, 2017, 10:13:02 am »
My unit after a few days becomes unresponsive, then when I reset it, we back in business. This is really frustrating, I contacted support and they said the unit is working normally. Please AirNav when can we expect the new software?