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Author Topic: Can't update database  (Read 3423 times)

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FACTflights

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Can't update database
« on: February 28, 2015, 08:36:28 AM »
I have for the past two weeks encountered problems with updating the database. 

It runs for a while then comes up with an "read - time out" error report.

I killed all security programs and devices.
I've given everybody control of all the folders.
I've sent "support" a copy of the Eureka Log file.

I don't know what else to do.
All suggestions are welcome.
« Last Edit: February 28, 2015, 08:42:30 AM by FACTflights »
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John
ZS1AGH
We live under a rock:  Table Mountain

Icom IC 706 Mk II G; Icom IC 726; Icom IC T22E; Yaesu 290R; Alinco DJ-V5 
No HF antennae at the moment.

Runway 31

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Re: Can't update database
« Reply #1 on: February 28, 2015, 08:43:32 AM »
I update every day without any problems so can advise there are no problems with the download John.

Are you using 5.00.72.  The only thing I can think of is that there may be a corruption somewhere and suggest that you reload the software and give it a try.

Alan
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FACTflights

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Re: Can't update database
« Reply #2 on: February 28, 2015, 10:59:14 AM »
Hi Alan,

I've tried reinstalling.

Yes I use 50072.

I just can't figure out where the problem is.  It could be the network that I am on.

How long does it take to down load and update at your location ?
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John
ZS1AGH
We live under a rock:  Table Mountain

Icom IC 706 Mk II G; Icom IC 726; Icom IC T22E; Yaesu 290R; Alinco DJ-V5 
No HF antennae at the moment.

Runway 31

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Re: Can't update database
« Reply #3 on: February 28, 2015, 11:37:52 AM »
John.

I have a very high speed fibre connection so no comparison it takes me around a minute or so to download the 65Mb or so.  The fact you are getting a time out may suggest a problem in the time the download is taking probably due to your connection speed.

Alan
« Last Edit: February 28, 2015, 11:44:33 AM by Runway 31 »
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Runway 31

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Re: Can't update database
« Reply #4 on: March 08, 2015, 01:01:48 PM »
John, have you got it sorted out yet

Alan
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FACTflights

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Re: Can't update database
« Reply #5 on: March 08, 2015, 02:34:07 PM »
Hi Alan,

No, I don't know what the problem is.

I thought Support would be able to tell me from the data in the Eureka log, but have not replied to my request.
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John
ZS1AGH
We live under a rock:  Table Mountain

Icom IC 706 Mk II G; Icom IC 726; Icom IC T22E; Yaesu 290R; Alinco DJ-V5 
No HF antennae at the moment.

Runway 31

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Re: Can't update database
« Reply #6 on: March 08, 2015, 02:45:37 PM »
If you have a googlemail address I could send you the update via googledrive.  I will email support to see if they got your request.

Alan
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FACTflights

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Re: Can't update database
« Reply #7 on: March 08, 2015, 02:50:26 PM »
Sent a PM.
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John
ZS1AGH
We live under a rock:  Table Mountain

Icom IC 706 Mk II G; Icom IC 726; Icom IC T22E; Yaesu 290R; Alinco DJ-V5 
No HF antennae at the moment.
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