AirNav RadarBox and RadarBox24.com > AirNav RadarBox and RadarBox24.com Discussion

Hardware not connected

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Harry:
Hi,

Received the box yesterday. I keep running into the following problem: after a while I get the following message: Hardware not connected. I have to restart the program. The only way to restart is via the taskmanager, because the file exit doesn't work.

So, basically two problems: 1 after a while the message hardware not connected and 2 I cannot exit the program normally.

I'm running XP sp2 1024mb memory and 190GB harddisk with 150gb of free space.

Harry

mt007:
Hi Harry,
i suppose do you have install radarbox program and drives first and then you have connected to the computer, is correct?
Best regards.

Harry:
Hi Miguel,

I did it the otherway around.  (as on the quick install quide) First the hardware and then the software.

harry


--- Quote from: mt007 on July 07, 2007, 07:00:37 AM ---Hi Harry,
i suppose do you have install radarbox program and drives first and then you have connected to the computer, is correct?
Best regards.


--- End quote ---

mt007:
Hi,
i think the problem is about drivers, try unistall and install again.

CanadaKen:

--- Quote from: Harry on July 07, 2007, 08:24:02 AM ---
I did it the otherway around.  (as on the quick install quide) First the hardware and then the software.

harry
--- End quote ---

I think that's your problem, Harry. I saw it mentioned here already....the Quick Install is wrong.

Like 99% of USB applications you install the software first....BEFORE you plug the hardware into the USB port.

CK

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