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Author Topic: Map Problem  (Read 3487 times)

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Canonjohns40D

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Map Problem
« on: July 09, 2012, 07:04:31 PM »
Hi

My box shutdown this afternoon while I was out. On my return from work I have just reloaded it but the map has disappeared? Any thoughts on why please? Any help appreciated.

John
Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.

AirNav Support

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Re: Map Problem
« Reply #1 on: July 09, 2012, 08:15:47 PM »
Go to Map and open/set map and choose the map you want see whether it reloads the map.
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Canonjohns40D

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Re: Map Problem
« Reply #2 on: July 09, 2012, 11:29:59 PM »
Hi Airnav. Only back home and just tried default map didin't load it. Re-booted the machine and tried again still no map. All other functions are fine.
Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.

Canonjohns40D

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Re: Map Problem
« Reply #3 on: July 10, 2012, 09:53:40 PM »
Hi Anyone assist pleae? Still no map.
Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.

RodBearden

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Re: Map Problem
« Reply #4 on: July 10, 2012, 10:27:07 PM »
Hi John

Have you tried Window menu... Restore Desktop?

Rod
Rod

Canonjohns40D

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Re: Map Problem
« Reply #5 on: July 10, 2012, 11:16:59 PM »
HI Rod Thanks I just tried. The map area was white, all other functions working including 3D. When I tried window restore desktop the map area became grey but no map?
Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.

AirNav Support

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Re: Map Problem
« Reply #6 on: July 11, 2012, 07:54:10 AM »
Reinstall RadarBox, save your databases, it sounds like something has got corrupted somewhere.
Contact Customer/Technical support via:
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Canonjohns40D

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Re: Map Problem
« Reply #7 on: July 11, 2012, 08:48:29 PM »
HI Airnav Reinstalled and the map is back aircraft are plotting away quite happily. However my 3D button has now disappeared? Ahh well!

John
Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.

AirNav Support

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Re: Map Problem
« Reply #8 on: July 11, 2012, 09:15:45 PM »
Send us RB login id (to support) and we will reset it.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Canonjohns40D

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Re: Map Problem
« Reply #9 on: July 11, 2012, 09:36:07 PM »
Thanks Airnav will do.
Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.