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Author Topic: Alert emails very long delays.  (Read 10689 times)

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AirNav Development

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Re: Alert emails very long delays.
« Reply #15 on: March 18, 2012, 02:46:00 am »
We are today upgrading our email server and outsourcing it to a different company.
This requires a few changes which may take up to 48 hours to propagate over the internet.
So this means that we will still experience some instability during the next 2/3 days and after that problem fully corrected.

paulmarcfineman

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Re: Alert emails very long delays.
« Reply #16 on: March 18, 2012, 07:21:48 am »
Good morning paul in orpington I had the same
Problem n alerts  since last sunday
Some came through on friday
But only a few and that was
Logs from 2 days before
Look forward to your reply
Paul in kent

AirNav Development

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Re: Alert emails very long delays.
« Reply #17 on: March 18, 2012, 01:58:38 pm »
Emailsa re not yet working due to the email server migration. It will takee 24-48 hours for them to be back on.

paulmarcfineman

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Re: Alert emails very long delays.
« Reply #18 on: March 18, 2012, 07:13:37 pm »
thank you for the reply
as im still using my radar box will the alerts from a week will they still come through or will they start from the date the server comes back on line
paul

AirNav Development

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Re: Alert emails very long delays.
« Reply #19 on: March 19, 2012, 03:54:15 am »
This problem should now be corrected. Please send us your feedback to confirm everything is working as it should as your feedback is always extremelly helpful.

paulmarcfineman

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Re: Alert emails very long delays.
« Reply #20 on: March 19, 2012, 06:54:43 am »
Good morning still no alerts
Paul

GreekSpy2001

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Re: Alert emails very long delays.
« Reply #21 on: March 19, 2012, 08:45:33 am »
had one come thru at today (Monday 19th) 04:41.   nothing since.

HTH

Graham

jayyang

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Re: Alert emails very long delays.
« Reply #22 on: March 19, 2012, 01:55:50 pm »
today, got 3 alerts only, missed others. no daily report email.

Runway 31

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Re: Alert emails very long delays.
« Reply #23 on: March 19, 2012, 02:18:52 pm »
Still no automatic reports to mode-s forum from Airnav users.

Alan

AirNav Support

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Re: Alert emails very long delays.
« Reply #24 on: March 19, 2012, 02:22:25 pm »
As Dev mentioned the mail server has been moved so it takes time to propagate the change across the world. Though we expect things to settle down soon, also due the mail server move if you have spam settings check none are diverting to a spam folder as it would have picked up a different ip address and mail server.

Sketco

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Re: Alert emails very long delays.
« Reply #25 on: March 19, 2012, 09:51:56 pm »
Same problem here. Haven't had an email report since the 3rd March and only sporadic alerts. Radarbox initially notifies email success, then several moments later "Message sending failed. Please check background software (antivirus/firewall) and try again later"
Nothing has changed in my settings but I rechecked and reentered mail details etc. No Joy.
I am pleased, if that's the right way to look at it, that others are having this problem too. I was at a loss.

AirNav Development

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Re: Alert emails very long delays.
« Reply #26 on: March 20, 2012, 03:44:15 am »
Please confirm which software version you are using and if the message is still appearing today.

paulmarcfineman

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Re: Alert emails very long delays.
« Reply #27 on: March 20, 2012, 08:06:21 am »
good morning im using 3.13 version airnav and windows 7

paul in orpingrton

kent

17 miles from london

still no alerts

GreekSpy2001

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Re: Alert emails very long delays.
« Reply #28 on: March 20, 2012, 10:16:29 am »
Hi  No alert emails yet. Tues 20/3 10:16 GMT  Set to send to multiple address to avoid any jumk mail problems.

Running 4.03 in 2D mode.

Graham

fokker

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Re: Alert emails very long delays.
« Reply #29 on: March 20, 2012, 10:17:21 am »
I have still not received a reply from AirNav support and have no ticket number,are emails still up the spout?