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Author Topic: RadarBox 3D keep crashing  (Read 6312 times)

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Birdie

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RadarBox 3D keep crashing
« on: November 09, 2011, 08:39:52 pm »
My newly installed RadarBox3D keep crashing. running Windows 7.

Can someone please help me?

These are the error messages:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   ANRB.exe
  Application Version:   3.1.1.77
  Application Timestamp:   2a425e19
  Fault Module Name:   StackHash_a8a0
  Fault Module Version:   6.1.7601.17514
  Fault Module Timestamp:   4ce7ba58
  Exception Code:   c0000374
  Exception Offset:   000ce653
  OS Version:   6.1.7601.2.1.0.256.48
  Locale ID:   1033
  Additional Information 1:   a8a0
  Additional Information 2:   a8a03544059ec1a2c24659ce1e10085b
  Additional Information 3:   c93c
  Additional Information 4:   c93c3b7b7c4cd2105bed166651e7910c

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Birdie

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Re: RadarBox 3D keep crashing
« Reply #1 on: November 10, 2011, 07:42:39 am »
Crashed again !

===================

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   ANRB.exe
  Application Version:   3.1.1.77
  Application Timestamp:   2a425e19
  Fault Module Name:   StackHash_a8a0
  Fault Module Version:   6.1.7601.17514
  Fault Module Timestamp:   4ce7ba58
  Exception Code:   c0000374
  Exception Offset:   000ce653
  OS Version:   6.1.7601.2.1.0.256.48
  Locale ID:   1033
  Additional Information 1:   a8a0
  Additional Information 2:   a8a03544059ec1a2c24659ce1e10085b
  Additional Information 3:   c93c
  Additional Information 4:   c93c3b7b7c4cd2105bed166651e7910c

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
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nortonbeak

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Re: RadarBox 3D keep crashing
« Reply #2 on: November 10, 2011, 08:10:32 am »
Might be worthwhile sending these error logs directly to AirNav Support.

tarbat

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Re: RadarBox 3D keep crashing
« Reply #3 on: November 10, 2011, 08:40:05 am »
Some questions to help diagnose the problem:

1. Is this on 32-bit or 64-bit Win7?

2. Are you using the latest drivers - from http://www.airnavsystems.com/download/ANRB/drivers/ANRB64bitDrivers.zip

3. What installation path?  Don't use the default (C:\Program Files), instead best to use something like C:\MyProgs\Airnav Systems.........

4. Are you doing anything specific when it crashes?  EG: Using the network, using 3D, etc..
« Last Edit: November 10, 2011, 08:41:57 am by tarbat »

Birdie

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Re: RadarBox 3D keep crashing
« Reply #4 on: November 12, 2011, 02:06:43 am »
1). 64 bits Win 7.

2). Uninstall and re-install Airnav program software and Drivers.

3). New problem encountered:

- Can't see any aircraft on " Map " View - with or without Internet connection.

- although left panel show the list of aircraft within Line-of-Sight of the antenna ( signal Led blinking actively ).

can someone here please help ?


tarbat

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Re: RadarBox 3D keep crashing
« Reply #5 on: November 12, 2011, 12:47:42 pm »
Answer to question 3 is important to understand what might be going wrong - installation path?  And confirmation that you installed the 64-bit drivers downloaded from http://www.airnavsystems.com/download/ANRB/drivers/ANRB64bitDrivers.zip

Birdie

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Re: RadarBox 3D keep crashing
« Reply #6 on: November 12, 2011, 12:51:52 pm »
I installed the software and drivers I downloaded from the Airnav site.

Monitoring it for stability - so far so good - only 1 crash in the last 12 hrs.


Birdie

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Re: RadarBox 3D keep crashing
« Reply #7 on: November 17, 2011, 10:19:24 am »
Crashed again.

When I leave Radarbox 3D running in the background, and started Internet Explorer 9, RadarBox 3D crashed.