Firmware Updater problem

[Dana]

Good day,
I've tryed to update my Radarbox Software and Firmware.
I've done it as described.
After I've installed the new program and the new driver I started the Firmware Update program .
The Firmwareupdater started but there is just a message 'Opening RadarBox...'
The Radarbox is connected and the USB-LED is blinking. But it doesn't go on in any way
Nothing happens. It's not possible to update my firmware,,,,,
After I canceled the firmware update, I coundn't receive airplane signals from the Radarbox.
In the RadarBox Program it shows that the RadarBox is connected.

I use Windwos 10.
When I open the RadarBox/Help/About Menu, it shows:
Firmware Version: <empty>

My RadarBox doesn't work at the moment but shows that it is connected to the computer

Somebody can help me?

Thank you very much
Dana

[Runway 31]

Dana

I don't understand what you mean firmware updater??

There is no firmware to update other than downloading and installing the V6 software version.  Use http://www.airnavsystems.com/download/ANRB/ANRB60002Setup.exe

You will also require to download, unzip and install the latest driver set http://www.airnavsystems.com/Download/ANRB/Drivers/ANRB-Drivers-20161222.zip

Once up and running you can update the Navdata database through Database Explorer/Update Database/Update All Records

Alan

[neroon79]

In addition to Alan:

Especially  if Windows later than WIN7 is used:

Never install RadarBox software within the program files folders as it will cause lots of trouble and program instability. Always install to something like C:/RadarBox.

Ingo

[Runway 31]

If you have installed to program files uninstall the software and once the auto uninstallation is complete go in and manually delete everything left before installing as detailed by Ingo

Alan

[Dana]

Thank you guys.
All works good now...it was a firmware problem.
As I am not happy at all with the new software version 60002 I tried some old software versions from this page :http://www.airnavsystems.com/download/ANRB/
And also I tried the firmware updater what is caused the problem.  I have connected and disconnected the program several times and finally my RB works ok now...Unfortunately the version 60002 is not carefully worked so still unresolved issues on it. So, I prefer the 3.13 software...
Thank you once again,
Dana

[Runway 31]

Glad you have it working Dana.  That firmware updater is well out of date as its from 2009 and I would advise anyone thinking of using it to forget about it.

I don't much like 6.00.02 either but I now use a USB stick so have no option.  I much preferred V5.00.72 before my box went defective.

Alan