AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: sergiomaria on May 06, 2017, 12:37:54 PM

Title: report
Post by: sergiomaria on May 06, 2017, 12:37:54 PM

Good Afternoon,
Airnav Radarbox pro is not able to send report by email to Mode_S yahoogroup and other recipients:i get message of failure because firewall or Antivirus.I use Kaspersky,how to set to avoid this error?
thank in advance,regards
Sergio Presentato

Title: Re: report
Post by: neroon79 on May 06, 2017, 01:52:23 PM

Hello Sergio,

as a first action item you should temporarily deactivate Kaspersky to verify that the Antivirus software does indeed causing the problem.

This message can also be caused by  the mail provider having problem with ANRB.EXE acting as third party mail client.

If the problem is caused by Kasperscy the problem can be solved by giving ANRB the permission for communication via the mail ports.

Ingo

Title: Re: report
Post by: sergiomaria on May 06, 2017, 07:45:31 PM

Hello Ingo,
thank for fast reply,in each one of the cases: mail provider or kaspersky,how have i to operate?
Thank again
sergio

Title: Re: report
Post by: neroon79 on May 07, 2017, 04:15:15 AM

Mail provider:

I wasn't able to solve the issue that I had with sending via AirNav Systems, googlemail or yahoo. Currently it is working with AOL and unencrypted mail sending. But only the great make does know how long this will continue.

I'm not familiar with Kaspersky and its menu structures, so unfortunately I'm not able to help you with that point.

Ingo

Title: Re: report
Post by: Runway 31 on May 07, 2017, 08:14:16 AM

Unable to help either, I send my log each night to mode-s on yahoogroups with no issues and have it set to - Send email using Airnav server.

Maybe you need to adjust a setting on your firewall.. To try it out send to yourself.

Alan