AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: sardus2 on May 02, 2013, 10:49:03 AM

Title: don't want to pay for network any longer
Post by: sardus2 on May 02, 2013, 10:49:03 AM
hi how can i  opt out from paying for network any longer. i just got charged 72 euros for the privilege of feeding the network and rb24. i am thinking of pulling the plug on both feeding and rb, sorry but it is just too much even if it is a long standing issue but it is even more actual with the rb24 feeds now
Title: Re: don't want to pay for network any longer
Post by: Runway 31 on May 02, 2013, 11:10:38 AM
I would have thought you would have been better to go direct to support.  I cant understand why you would pay and then complain would have thought it would have been easier to do before you pay, especially with your previous posts on the matter.

Alan
Title: Re: don't want to pay for network any longer
Post by: sardus2 on May 02, 2013, 11:34:14 AM
i just did not know who to contact. thank you for having helped me make up my mind. as Always airnav is courteous and customer friendly..now would you be so kind as to give me the email which i must contact
Title: Re: don't want to pay for network any longer
Post by: Marpleman on May 02, 2013, 11:57:28 AM
Why not go for the cheaper option,buy a house in an area that AirNav are desparate to get coverage from for their latest venture of feeding RB24,rather than focus "resources" on what existing customers want, and get free network coverage,AND a free box as well!!!!!!

Gosh,how stupid we've all been
Title: Re: don't want to pay for network any longer
Post by: RodBearden on May 02, 2013, 01:16:01 PM
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html (http://www.airnavsystems.com/contact.html) or email [email protected]

Rod
Title: Re: don't want to pay for network any longer
Post by: Runway 31 on May 02, 2013, 01:22:57 PM
Sardus,

I have nothing to do with Airnav.  You stated you no longer wished to receive the service you paid for I suggested you contact support as they are the only ones who can help you and the can be contacted at [email protected]

Alan
Title: Re: don't want to pay for network any longer
Post by: AirNav Support on May 02, 2013, 01:31:01 PM
We are going to lock this post as its clearly indicated at causing trouble. sardus2 you know exactly how to contact us (as you have done in the past under your many different usernames) but just creating a post to cause trouble.

Also the RB boxes given for coverage amount to less than 1% of the boxes sold, also they were only started to be given out 5 years after the product was launched.