AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: Harry on July 07, 2007, 06:51:27 AM
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Hi,
Received the box yesterday. I keep running into the following problem: after a while I get the following message: Hardware not connected. I have to restart the program. The only way to restart is via the taskmanager, because the file exit doesn't work.
So, basically two problems: 1 after a while the message hardware not connected and 2 I cannot exit the program normally.
I'm running XP sp2 1024mb memory and 190GB harddisk with 150gb of free space.
Harry
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Hi Harry,
i suppose do you have install radarbox program and drives first and then you have connected to the computer, is correct?
Best regards.
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Hi Miguel,
I did it the otherway around. (as on the quick install quide) First the hardware and then the software.
harry
Hi Harry,
i suppose do you have install radarbox program and drives first and then you have connected to the computer, is correct?
Best regards.
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Hi,
i think the problem is about drivers, try unistall and install again.
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I did it the otherway around. (as on the quick install quide) First the hardware and then the software.
harry
I think that's your problem, Harry. I saw it mentioned here already....the Quick Install is wrong.
Like 99% of USB applications you install the software first....BEFORE you plug the hardware into the USB port.
CK
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Hi CK and others,
I reinstalled the drivers and software for the third time and I don't see any improvement. Any other suggestions?
Harry
I did it the otherway around. (as on the quick install quide) First the hardware and then the software.
harry
I think that's your problem, Harry. I saw it mentioned here already....the Quick Install is wrong.
Like 99% of USB applications you install the software first....BEFORE you plug the hardware into the USB port.
CK
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Just off the top of my head I would say AirNav Support will have to give you instructions on
how to remove all Windows Registry references to the RadarBox software.
CK
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Harry contact support through our website or our email and they will tell you some items to test.