AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: AirNav Support on September 17, 2012, 07:04:13 PM
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This thread is a continuation of the thread:
http://www.airnavsystems.com/forum/index.php?topic=7103.0
This post has been made to clarify the situation.
All,
While we have been quiet recently we have sat back and been reading and listening to customers here as well the comments sent directly to us and we have spent the week trying to rethink our priorities and devise a plan.
Firstly a background to the situation, RadarBox is advanced software and has gone through evolutions from version 1 back in 2007 through various updates and many features being added at each stage. RadarBox has been the 1st in many features which till this day are not done by any competitors.
AirNav Systems setup this forum back in 2007 with the launch of RadarBox expanding the product through new features from customers requests and to create a community. We have been an on hand support team ever since to help new customers and old.
Through this community the Database Team and customers like Rod and Tarbat have put a special and amazing effort to expand the product and help customers. We cannot thank them enough for their efforts.
Over the last few years we have continued to support RadarBox by introducing the Real time network, Route look up advancements and creating the system for the Database Team. The efforts of the development team were however delayed by ShipTrax and once complete we have moved on to creating a new top down version of RadarBox for the future however like any projects we have faced some unforeseen delays.
The Plan Forward:
After listening to customers this week, we have decided that the development team due to the delays on the new top down version will go back to Version 4 code and rectify the major bugs and issues that customers are facing. (This will delay the RadarBox related projects we mentioned only) We are putting plans in place to get this setup and contacting customers who have had certain issues to work through them with us (we do have certain details of these provided). We hope to then achieve a beta version soon to all customers (we obviously cannot give a date but we will be working on get this out as soon as possible).
We understand the frustration from customers regarding some of the issues and we will putting our full efforts behind this to rectify Version 4 before moving back on to the new version. We do apologise profusely for the delays however we hope to be able to bring the beta and other new developments as soon as possible to the public.
The importance of this forum is key to the RadarBox project and we have thank everyone for their efforts on this forum in helping customers but also your opinions and requests which help the community and strive for us to push for a better product.
Other Projects
There are other projects which are planned which are not Version 4. However they are related the RadarBox System/Network. The 1st one of these is planned to launch in September. Further details about these will be announced soon.
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Basic Details as of Sept 2012:
RadarBox 4.04 - Development currently underway and this is Priority. There is no expected timeline yet but we understand that is priority and work is being done as fast as possible to rectify the majors bugs and updates that are needed.
RadarBox 5.. - Development is continuing on this but being held but the majority of developers working on 4.04.
Other RadarBox Related Projects:
1st of which will be released this month. Details should be announced soon.
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Thank you for the update on the Radarbox patch. I look forward to further news as it becomes available.
I also look forward to reading about your further projects in due course.
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Running ANRB with PP and finding its just about the only receiver out there that cannot be configured to use most of PPs great features, extremely frustrating.Having said this it is still a great product in its own class.
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I must remember to stop delving into any thread with the word "development" in the title....................................
The English language can be so, so misleading!
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Development is still going on and you will the results in just a few weeks.
Unfortunately innovative projects don't take 2 or 3 months to complete but sometimes much more than that.
All RadarBox users will be very happy to know what's coming on. :-)
We are not talking about a renewed RadarBox Windows Client software but we didn't forget it too.
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I must remember to stop delving into any thread with the word "development" in the title....................................
The English language can be so, so misleading!
It's the way the language or a particular word is used that is the problem. A wonderful word "development" has been tarnished forever ;). Maybe the thread title should be changed to "Static update", because this so called "development" has been going on for many months and nothing has changed.
On a side note how do I hide threads from being displayed, I've given up and don't want to see this "development" thread ever again.
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On a side note how do I hide threads from being displayed, I've given up and don't want to see this "development" thread ever again.
There is no danger of seeing this or any other "development" thread on here unless someone is daft enough to ask "anything happening?" again.
"No news" is the default setting.
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Development is still going on and you will the results in just a few weeks.
Unfortunately innovative projects don't take 2 or 3 months to complete but sometimes much more than that.
All RadarBox users will be very happy to know what's coming on. :-)
In August you told us, you will release the new project early September. Early September you told us "next week". Now, at the end of September, you tell us "in just a few weeks".
It's the same sh** that you keep telling us for years now!!!
Be honest and tell us that you stopped any RadarBox development! Then we can all buy a SBS-3 or any other ADS-B receiver for which updates are released continuously.
But some happy news: Today you get a reward from me!!! You won two trophies!!! One for telling customers the most lies and the other one is the trophy for the worst customer "service".
Congratulations!!!
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I am happy to wait QUIETLY for anything new, improved and free. Constructive comments are useful, rants and bad manners are not. This forum is a good natured place were people give their time and skills readily, good humour and banter is welcome. I suggest a move to another place if you don`t like this one, and let the rest of us enjoy our shared interest.
Regards, Dave.
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Hi Dave, I agree, I'm happy to wait....after all this is a superb past-time and all of the work my fellow ANRB'ers do in the back ground is a bonus and enhances the enjoyment.
Best regards to all,
Dave. East Devon by the Sea.
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The development of other receivers and software is very difficult to ignore though.
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AirNav Support
AirNav Systems
Hero Member
Posts: 3894
Re: Developments
« Reply #107 on: September 17, 2012, 11:21:38 am »
knight01 and All,
As we stated in the previous post in this thread with an update (we mentioned it would be released around Mid Sep) we are very close to release now. This isn't hot air or lies, there has already been details of this project released through other means that some customers are aware off, there have also been images etc.. leaked of this project so the project is not hot air at all. We are just making sure the project is fully ready.
We have in the past released projects/software etc.. on exact release dates and then had complaints that there were bugs issues. We have learnt from that and now only release when we are happy as well as the testers give the thumbs up. If this leads to a delay then we believe that is better than releasing to early. In this case the project has no pre-orders or anything as such so your last paragraph doesn't apply.
We are now in October,It would be polite to inform us all if there are going to be any delays.
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As users were getting confused by the different subjects being discussed in the original thread, this thread was started to discuss Radarbox development only.
The September release mentioned is for a new project which is expected by the weekend, if you wish to ask about it, I would suggest you start a new thread.
Alan
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This thread & the original were to discuss developments with the Radarbox, the original having been locked because Airnav were being disingenuous regarding the Radarbox development which led to confusion. They, in the first thread, led everyone to believe the were indeed talikng about the bug fixes & updates on the Radarbox, not the new project. If Airnav are prepared to give people like me, who have invested a lot of money in a box which has already taken a backseat to Shiptrax & has apparently taken a backseat to the new project & is apparently lacking any cohesive plan to sort bugs etc out, a free subscription to the new project until such times as the old, very old, project of updating the Radarbox Software & fixing the bugs therein is completed,then fine, but to keep stalling us is disrespectful.
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It's not the users who are changing the subject of the thread, it's Airnav. Users are asking valid questions related to what is contained in this thread. Have a look at these quotes.
Other Projects
There are other projects which are planned which are not Version 4. However they are related the RadarBox System/Network. The 1st one of these is planned to launch in September. Further details about these will be announced soon.
Development is still going on and you will the results in just a few weeks.
Unfortunately innovative projects don't take 2 or 3 months to complete but sometimes much more than that.
All RadarBox users will be very happy to know what's coming on. :-)
We are not talking about a renewed RadarBox Windows Client software but we didn't forget it too.
Basic Details as of Sept 2012:
RadarBox 4.04 - Development currently underway and this is Priority. There is no expected timeline yet but we understand that is priority and work is being done as fast as possible to rectify the majors bugs and updates that are needed.
RadarBox 5.. - Development is continuing on this but being held but the majority of developers working on 4.04.
Other RadarBox Related Projects:
1st of which will be released this month. Details should be announced soon.
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Brimon,
We have not tried to muddle the waters here and confirmed each time when asked that Version 4.0.4, 5 and the new Radar Box Project are all different items. There have even been side threads were we have confirmed that above a few time so to state we have been confusing people deliberately is simply not true.
The reason that thread was locked was because it had got so long and people would have got confused going through it if they only read parts. This thread was made to clarify the position.
The latest update at the moment is that 4.04 and Version 5 are in development stages at the moment and the RadarBox project is in final beta testing.
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Airnav,
I did not accuse you of trying to muddy the waters. Maybe you should have stepped in way before confusion abounded on the original thread & corrected some of us forum users, howerver the mis-conception was allowed to carry on,whether inadvertantly or otherwise, which resulted in people thinking that the Radarbox software update was imminent when it was not. It was only after the start of the new thread that we were advised that the new project was not a Radarbox software update.
I was not the only one who thought this.
It still does not detract from the fact that, despite many users highlighting the bugs & asking for updates,that again the Radarbox has taken a back seat to Shiptrax & the "new project". Your comment on the new project was "something that will excite all Radarbox users" , if this is the Radarbox24 project why hookline it "something that will excite all Radarbox users"? If it is what I am led to believe it doesn't excite me as I won't be subscribing to a new service with Airnav,I have not renewed my subscription to the real time network, unless & until Radarbox software is upgraded & the bugs ironed out.
I don't like to have to type this type of email as I have found the service from Airnav,problem solving etc, to be first class , but as you probably appreciate you are starting to lose that goodwill through this delay in sorting out bugs etc.
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As mentioned we did at various time in that thread and others threads well before the thread was locked explain it was not to do with the Version 4.04 or version 5.
We have also said more than once that the development team for the RadarBox project does NOT affect any development with Version 4.04 or 5. This has been explained in depth that they do no correlate to each other, they are different development streams.
We are doing our best to release each of the development tasks we have as soon as possible. We have explained in detail a change in tactic in the 1st post of this thread.
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More double talk and bulls..t from air nav, you told us 6 weeks ago that the bug and fixes for 4.04 where 90% complete and was in finial beta testing at the time. Now as always the story changes and we get the BS story about what happening. I don't know how you stay in business and i'm tired of waiting on your fixes. My radar box is being shut off from this point forward. And yes you can go ahead and BAN me from the forum has you stated in your e mail. I don't give a s..t about you or your company.
Donnie
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b777200er,
You have been warned before for your posts which designed just to cause trouble on the forum and nothing else. Its funny how we explained clearly in a post that you replied to that the project was 90% and finished not 4.04
http://www.airnavsystems.com/forum/index.php?topic=7103.msg82951#msg82951
We have also explained this clearly in this thread but you just want create trouble on the forum. There are few users who name keeps popping up in threads which are clearly trying cause confusion and trouble (some of which as this case have already been banned in the past)
We are trying to make this thread as clear as possible to give updates on the development. If you want to post please read the updates in the thread first and if you just want to post to create trouble please think again.
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Not good.We are all avid ANRB users and we are all here to help each other,a good honest lively forum is good for us all,it is what this hobby is all about,all that some members are doing venting there frustration in this forum ,we are all behind Airnav and want it to be a success,we are not here to destroy something that we all enjoy.
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The first post of this thread is quite clear in explaining the subject of this thread, i.e. bug fixes and Radarbox development of v4.04. and v5 etc. Nobody bought up the "exciting project" and users were discussing bug fixes until Airnav Development, without being asked, replied in post #5 about " innovative projects".
Development is still going on and you will the results in just a few weeks.
Unfortunately innovative projects don't take 2 or 3 months to complete but sometimes much more than that.
All RadarBox users will be very happy to know what's coming on. :-)
We are not talking about a renewed RadarBox Windows Client software but we didn't forget it too.
From reply #1 to #4 nobody asked about or wanted to know about your new project, then why post about it and make users think its OK to discuss new project.
This thread started getting confusing and was derailed again after that post. This post wasn't by a user either.
Support you need to start talking to Development about posting a subject that is not relevant to this thread, stop blaming and threatening your customers for something that is not their fault.
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This topic was very confusing indeed!
It may help inform what actually would be released in late September and ended late. Version 4.04? 5.0? or other development?
Regards
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Renato,
This thread is solely about Radarbox development. The September date is for another project not version 4.04 or 5 for which no timescale has been given.
Alan
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Alan,
many thanks for the information. Now it was clear to me!
hugs
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In a nutshell then .... so after all these discussions, with people venting their frustrations, am I right in thinking that we are right back where we started, with no update / fix to the software, and no idea when there will be one ? !!!!
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Yep, excactly.
So the same as always in the past few years...
Information: Very new things will be coming very soon... Everyone will be sooooo happy with these new things... We have the best product ever...
Reality: nothing happens, competitors enhance their products
I am really frustrated and after all this time, new things will not make me happy, they might just lift my frustration to a slightly better level.
And don't get me wrong. I am very happy with the work of all the volunteers in this forum. That's really awesome and the only thing that keeps the RadarBox software running usefully. What I am complaining about is only AirNav's behaviour.
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And don't get me wrong. I am very happy with the work of all the volunteers in this forum. That's really awesome and the only thing that keeps the RadarBox software running usefully. .
Without them, RadarBox would be a dead duck.
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And don't get me wrong. I am very happy with the work of all the volunteers in this forum. That's really awesome and the only thing that keeps the RadarBox software running usefully. .
Without them, RadarBox would be a dead duck.
How very true; but does AN listen and learn..................................NOOooooo!
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Total agree with the last three posts.
Got a secondhand SBS1e.
Given up with the same old reasons for delays in developments etc.
Enjoyed the RB and wish them all the best in the future.
Thank you to all the guys that have put in their own time with the data base, logos, and outlines.
You have kept this product alive and kicking and not the people that should be.
Last post on this forum.
From a very disapointed
Steve.
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Sorry to lose you Steve. Judging by the all the missing names who no longer post on here, you're not the first to jump ship and I doubt you'll be the last either. Sad day.
John
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Sad day indeed. I've been waiting for upgrades and in particular hoped Airnavs version of Mlat was amongst those improvements. I love my Radarbox and have it on 24/7. I have previously sent Airnav a PM asking about upgrades to keep my discontent off the forum. I was encouraged that recent posts from Airnav indicated that September would bring news. These hopes were again dashed and I am utterly disappointed as September disappeared and nothing appeared.
Those branded as trouble makers for pooh poohing Airnav promises are being proven right when dates come and go and the product starts to lag. If the company is strong, developing new ideas and improving existing ones would you not wish to ensure that news was followed by production of the item promised? Confidence in the current product and it's development is surely an important business factor for both the Company and it's customer base. What seems to be an inability to produce the promises leads me to wonder how secure that future is?
I have been holding onto some funds should my desired upgrade come at a cost. I'd have paid a price because I personally feel Mlat would make this product more complete for me.
Those funds have remained secure for this part of my hobby but I must admit I'm tempted to go in another direction.
This isn't my last post and I do love the product but if it is a world leader then it needs to move on to maintain it's place. Customers must be Airnav's lifeblood. If so I'd want them to know about realistic developments but not disappoint them with titbits and dates that fail to materialise.
I'm hanging in for a while but when this family's letter is ready for Santa this year I know what's on my list. C'mon Airnav what can we expect and being realistic are there new and exciting updates coming? Make your next post on upgrades and new features Specific, Measurable, Atainable, Relevant and Timely.
I really want to be loyal to your product but it is slipping behind others. Do you want it to be the market leader or should those of us still using it be worried that it has run it's course?
I hope it's news to make the hobby better, users content and Airnav where I'm sure it wants to be succesful and supportive of it's customers.
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Sad day indeed. I've been waiting for upgrades and in particular hoped Airnavs version of Mlat was amongst those improvements. I love my Radarbox and have it on 24/7. I have previously sent Airnav a PM asking about upgrades to keep my discontent off the forum. I was encouraged that recent posts from Airnav indicated that September would bring news. These hopes were again dashed and I am utterly disappointed as September disappeared and nothing appeared.
Those branded as trouble makers for pooh poohing Airnav promises are being proven right when dates come and go and the product starts to lag. If the company is strong, developing new ideas and improving existing ones would you not wish to ensure that news was followed by production of the item promised? Confidence in the current product and it's development is surely an important business factor for both the Company and it's customer base. What seems to be an inability to produce the promises leads me to wonder how secure that future is?
I have been holding onto some funds should my desired upgrade come at a cost. I'd have paid a price because I personally feel Mlat would make this product more complete for me.
Those funds have remained secure for this part of my hobby but I must admit I'm tempted to go in another direction.
This isn't my last post and I do love the product but if it is a world leader then it needs to move on to maintain it's place. Customers must be Airnav's lifeblood. If so I'd want them to know about realistic developments but not disappoint them with titbits and dates that fail to materialise.
I'm hanging in for a while but when this family's letter is ready for Santa this year I know what's on my list. C'mon Airnav what can we expect and being realistic are there new and exciting updates coming? Make your next post on upgrades and new features Specific, Measurable, Atainable, Relevant and Timely.
I really want to be loyal to your product but it is slipping behind others. Do you want it to be the market leader or should those of us still using it be worried that it has run it's course?
I hope it's news to make the hobby better, users content and Airnav where I'm sure it wants to be succesful and supportive of it's customers.
WOW!!, I totally subscribe and agree all the above.
Cheers.
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Hi
I have kept quite about this subject but now i see some familiar names posting and leaving i will add my few words.
When i got my AN some years ago there were people moaning on the forum and being banned by AN. I was a newby and said give AN a chance they will come through in six months.
Years later nothing has changed wih AN threatening to ban people who are annoyed at its failure to provide even the basic support by removing bugs.
Sorry AN your customer support stinks.
ALL I WANTED WAS MY BUGS FIXED.
THANKS TO ALL THE GUYS WHO HAVE PUT THERE TIME INTO MAKING THE DATA UPTO DATE.
Brian
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We are disappointed with ourselves reading the recent comments, we are a company which prides itself on listening to its customers and that’s how version one to four has evolved.
We are determined to continue evolving the RadarBox product and we apologise for the delays in the new version. This is priority for us and we hope to soon have something which will answer the questions on the forum rather than giving estimations.
We are listening we are here and we are working on new items for RadarBox.
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Hi Airnav
Again your response keeps talking about the 'new version' or 'we are working on new items'.
Sorry it just don't wash with me anymore.
You sound just like a politician promises promises promises but no end result.
Brian
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Early versions of 4.04 are already out there, if you search the forum you will see a few people have let this slip. Regarding the RadarBox project this is being final beta tested at the moment and details of this have also been leaked as well on other sites. If there was no such movement there would be none of these details out there.
We are however trying to make sure each release is fully tested and ready for the public otherwise we will end up with bugs and customers will be asking why we released too early. We have made the decision that we would rather delay than release a product with bugs, this will mean dates might slip but we would rather take that flak then than later.
Regarding other items, the server has gone through many changes this year to allow it to cope with the new features and load we have planned from other projects.
Work is happening and while we would love to release something every week that isn't possible when you are working on complicated software and projects.
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Airnav you still cannot see the wood for the trees going by the above post. I will upgrade my RB provided there is NO cost. I will not however spend another penny on your products based on the customer service provided these past couple of years.
Without the database updaters, Rod and co. this product would have been dead and buried by now.
I am not happy writing this as I love the RB.
tommyg
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Someone reported a bug in Sept. 2010 about flights showing in "My flights" with a globe, but not plotting on the map. I also experienced this bug and reported it to Airnav. The only way to get it to show was to untick and tick "Process hardware flights", this would work for awhile.
I got used to doing this until few days ago I started a trial with PlanePlotter and noticed many flights being displayed in PlanePlotter map that weren't being displayed in Radarbox, it had a globe displayed in my flights.
This bug hasn't been fixed in over 2 years, I've probably wasted £400 on a product that can't even provide basic functionality (displaying ADS/B flights on a map).
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I liked my Rbox but have become more frustrated with the lack of interest in fixing the bugs. It's all well and good developing new ideas but they all seem to come with some sort of subscription. I would imagine that Radarbox24 will be the same, so the cost of getting the most out of Rbox increases.
I can't help thinking that Rbox is being left behind with all the new boxes and features coming out. With this in mind I've got tired of waiting and just bought an SBS-3
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I`ve been waiting for over eight months for a bug in my ShipTrax to be fixed,judging by the long wait you all have had I got at least another four years to wait
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I`ve been waiting for over eight months for a bug in my ShipTrax to be fixed,judging by the long wait you all have had I got at least another four years to wait
Lou - if it don't work , take it back to where you bought it, just the same as you would with an electric kettle.
There's a tendency on here to regard anything that goes wrong with our boxes as a "bug" - something annoying but harmless that comes with all software and is not really an integral problem.
Well, that's rubbish. They aren't bugs, they are "faults" and on any other piece of equipment we would call them just that - "faults" - and we would insist that the manufacturer fix them.
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I've given up on ever seeing anything remotely containing the promised "wow" factor with this product.
I feel like some old car enthusiast who still swears by his vintage Mk1 Escort, hopelessly out of date and uneconomical to run, but still being driven around just for the hell of it.
However, Lou's comment above has raised AirNavs"bar" yet again. I never thought I'd hear a ShipTrax customer complain about bugs as long as I indulged in my hobby.It's almost like us RadarBox users can no longer bemoan the lack of time spent on RadarBox development due to efforts with ShipTrax, as now poor customers like Lou are blighted by the same ineptness.
I also take offence at certain forum members being effectively warned about their negative posts by AirNav. Tell you what, let's all heap praise onto the "efforts" being made to give the customers accurate, reliable and timely product information, or alternatively just wander around with inane grins on our faces saying and posting nothing, in the futile belief all will come good.
If people can't vent their frustration, after continual failure to deliver, then we all may as well stop posting and give AirNav piece of mind in the knowledge that everyone's more than happy with nothing happening.
As stated earlier,without the Update team members and Rod and Tarbat (anyone heard from him recently???) giving their all, this forum and indeed product would be dead in the water.
It would be interesting to see a comparison of new boxes taken up across RadarBox's competing products over the last 12 months - I suspect it may make alarming/interesting reading?
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Right a few posts are getting out of control and a some misinformation is being passed around.
Let just make this clear we never ban users on this forum if they have genuine issues are following the forum rules. You will also be amazed to find out how many users on this forum aren't customers at all yet they get involved in these posts and cause a lot of trouble because they have interests elsewhere away from our company and get very excited when these posts emerge. In a lot forums they are regarded as Internet trolls, please be aware of this before you pass judgement on us.
We won't go into detail about Lou's issue, but we have explained to him that no one else is seeing the issue and its related to his Internet connection. (Lou if you want to continue the discussion about that please do on the ShipTrax forum or via email). The rest please don't suddenly jump on this bandwagan, ShipTrax went through a prolonged beta phase and is a respected product in the community.
Finally if you want the post about the progress etc feel free however please understand this forum is place for discussion not abuse either.
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AirNav I would like you to be a bit more honest, this is not an internet problem and I have been asking you for help since february,you keep giving me support no`s yet you do not respond or even acknowledge my follow up emails this is just shabby customer service
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The rest please don't suddenly jump on this bandwagan, ShipTrax went through a prolonged beta phase and is a respected product in the community
I'll endorse that. I run ShipTrax 24x7, and haven't noticed any bugs. If Lou has bugs he wants to see fixed, then he should list them on the ShipTrax forum for all to see.
Back on topic. Looking forward to beta testing v4.04. AirNav, any estimate when we can expect a beta release for testing?
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The only problem is AirNav, you've had so so so many opportunities to stop the bandwaggon, park it and throw the key away....................
You may want to make reference to "non-users" causing unrest on here, but if you look back over this thread you'll notice its littered with posts from some real longstanding members, not to mention some basically throwing the towel in.
The fact that these guys , myself included , have to keep coming on here to voice our disappointment says it all for me.
As for "abuse"....................I haven't really noticed anything abusive on this thread? Possibly only our interest as long standing customers and members of this forum, trying to gain an honest assessment of how we can take our use of the product further, and more importantly, to make judgement on if it's worth ploughing the best part of half a grand into buying a product that is adequately supported by the people who take the money, and NOT a team of volunteers.
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As explained if they are genuine issues from genuine users we have then we understand and as we have said we are dissapointed in ourselves and apologise for the delays.
We are commited to RadarBox and we apologise for the delays but these are unfourtantely part and parcel of developing solutions. We have already acknowdelged at the start of this thread what has happened and what our plan was and what we are doing to rectify this. Going round this again and again and answering posts about the same thing is not going help anyone at the moment as the information is being repeated.
4.04 is being tested by certain users at the moment regarding the equator bug, this is a serious bug and we are rectify the issues being found by those customers first and then moving on to the others. We will provide more details when we have them in terms of dates. Rest assured we are doing our best to rectify this situation.
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4.04 is being tested by certain users at the moment regarding the equator bug, this is a serious bug and we are rectify the issues being found by those customers first and then moving on to the others.
I thought that bug, first reported on 31 July 2010, was fixed back in June 2012. If this is correct, that's 2 years to fix 1 bug and so far 4 months and counting for beta testing this 1 bug. At this rate all 11 bugs on your bug list would take a lifetime and would be completed by sometime next century.
Bug list: http://www.airnavsystems.com/bugs/
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Not as simple as that I am afraid, its due to code bases. Version 5 was being developed with new featues and those bugs fixed, it was then decided at the end of July from these threads to get these fixes in 4.04 which is a different code base, however there was instability caused as they are different code bases.
In simple terms its like designing a new car with new materials and then trying to fit those parts back into a older car. Unfourtantely due to the delays Version 5 this has caused problems, however regardless of this we are committed to both Version 5 and 4.04 and working the best we can to get something to the users as soon as possible.
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In simple terms its like designing a new car with new materials and then trying to fit those parts back into a older car. Unfourtantely due to the delays Version 5 this has caused problems, however regardless of this we are committed to both Version 5 and 4.04 and working the best we can to get something to the users as soon as possible.
Hi AN, this brings us full circle and back to where we started -
DON'T PUBLISH UNREALISTIC, OVER-OPTIMISTIC DATES OR TIMES!!!
Ban us if you want, it wouldn't make any difference to me or my views.
JUST BE HONEST WITH US.
Surely that's not asking too much of you, is it?
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Airnav; remember this from my post?
"Make your next post on upgrades and new features Specific, Measurable, Atainable, Relevant and Timely".
I am a genuine user of the box it runs 24/7 and I have to say I have had very few problems with the device if there are "bugs" they do not spoil what I use the box for; but.
When I see more posts apologising for lack of results, Then you add "working the best we can to get something out as soon as possible!! Then it is worrying that the "your best you can do" is to get "something" out to users "as soon as possible".
Or you keep saying We thought working on v5 was the way to go but a review allied to comments from the forum stopped us so we will go back to 4.04. That came with the expectation in Septemeber here is a little project we have been working on in the meantime; which didn't happen but is close to being beta tested
Is that SMART? I am a supporter of this product I'm just becoming a disillusioned one.
What about a response from a Senior Official of your Company to tell genuine supporters here is where we are; it might also stop those "trolls", if that is what they are, from spouting.
What would that Official say?
Sorry for one last time; here are the facts it will be 6 months, 1, 2 or 3 years whatever it may be before we will have any noteable upgrade to your device. Or maybe look guys there is an economic crisis we can't or wont be in a position to improve this product in the forseeable future. Honesty is all we ask for our loyalty.
People can then say well my radarbox was quality in it's day but needs replaced (fair competition) or Ok it's only x period to wait I'll hang in there.
Please please no more ifs, buts maybes or as soon as; please!! As Coastguardjon says we are slowing going full circle and I'm rubbish on roundabouts and get of at the soonest opportunity.
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We understand the frustration that ongoing development delays may cause for some users.
Anyway and as we've stated before we are working on several solutions that will significantly improve the user experience for RadarBox and expand the way it could be used.
We are on the final development work for RadarBox24, a solution that will change the way ADS-B online and mobile flight trackers work. We wanted it to be released during September but we decided to add some new innovative features that caused us to postpone the development work for at least 2 weeks. It is something most of our users have been asking for the last 2 years and that will definitely create a standard in high-quality online tracking solutions with all the technology used on RadarBox applied to web browsers, iphones, ipads and Android devices.
Regarding RadarBox Windows Client Software (RadarBox 4.04): we have one specific developer addigned to the task of correcting all the pending problems but he is still busy in finishing another project, which will take 1-2 more weeks of his work - he is our best problem correction developer and we want to make sure he will work on this project (and not pass it to someone less experienced with this work).
As a last notice we're sure you understand our commitment in continuing to be one of the leaders in the ADS-B market by developing easy to use solutions that anyone can use: from enthusiasts to major airlines.
For commercial reasons we cannot disclose details on all the projects we are working on at the moment. We understand this is frustrating but we are also sure all that frustration will go away the moment you will see the results of our hard work.
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For commercial reasons we cannot disclose details on all the projects we are working on at the moment. We understand this is frustrating but we are also sure all that frustration will go away the moment you will see the results of our hard work.
Here we go again!
Don't you ever learn AN?
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Thanks for the update.
Alan
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Well at least a bit of honesty from AN.
It shows what i thought and that is that the bugs issues is and has always been way down on its list of priorities.
The most annoying thing is that we apparently have been asking for two years for online tracking solutions. Well no i have been waiting two years for bugs to be fixed.
Sorry AN i know you are trying to be a bit more open and honest and your new products may be wonderful and ground breaking but it don't help me ......
Brian
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Any update on this AirNav?
Cheers
Colin
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The two weeks of September have passed. We are at the end of the third week of October and no news updates.
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Perhaps no news means it's going to be good news? I waiting to December then maybe a transfer.
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We passed over a month and nothing new!
Is there any chance of having the update in November or December we will have to wait again?
Regards
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Don't hold your breath mate.
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AirNav - I asked for an update before I left on a 2 week holiday but I am now back and there has been no comment from you. In fact, you have not given us an update on this thread for 4 weeks - even though you started this thread!
Can you let us know the latest? I am not asking you to make a commitment for release dates - just an idea of progress on the various projects that you have told us about.
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We are happy to announce that a new version of the software with all reported bugs corrected is already on beta testing stage.
Work continues and we will let you know once we have more news.
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Great news, thank you for the update.
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Thank you for the update AirNav - I look forward to the release.
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Thanks AirNav for the update. Any chance for a public beta before final release?
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We are still on the first stage of beta testing with a very closed number of users. After that we will release it to more users and once everything is working Ok we will release on the forum as a beta.
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Thanks AN
Can you list the bugs that have been addressed in the Beta testing so we all know what to expect and won't be dis-appointed ?
Brian
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We are happy to announce that a new version of the software with all reported bugs corrected is already on beta testing stage.
Also happy to confirm that beta testing has been progressing well all this week.
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Thanks AN
Can you list the bugs that have been addressed in the Beta testing so we all know what to expect and won't be dis-appointed ?
Brian
As a starting point, take a look at http://www.airnavsystems.com/forum/index.php?topic=6532.msg73955#msg73955
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Thanks Tarbat for the heads up on the list.
Brian
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This has become my new favourite hobby, and I really just would like to know for sure if there is ever going to be MLAT in the future of Radarbox.
Christmas and my tax return are coming, and I'd really like a hint on MLAT as it sort of determines whether I persevere with what to me is a nicely rounded package that lacks a vital component or have a chat with santa about some new toys.
I'm trying not to be pessimistic about this, but running other programs to uncripple my radarbox is hogging my computers processor and I'd really like a standalone radarbox experience.
I really love the package, but MLAT..gee it's a whole new world out there.
Any clues would be appreciated.
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Find something else to spend your Christmas money on, the new version will not be ready for a while but I am sure MLAT will be around when it does come out.
Have a read at the start of the thread
If Radarbox and PP are crippling your processor as you say, maybe its time you got a new computer instead :-))
Alan
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Hi Sketco, In addition to what Alan says above, it's been said in the past, that the current and rather long in the tooth, RB will NEVER have a software upgrade that would enable a MLAT function other than with add-ons such as Plane Plotter (not really an RB function then?!), if MLAT is incorporated it would have to be with an entirely new RB MkII - so I hope that clarifies - and I'm certain AN will contradict me and clarify if I'm wrong in this statement!
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Thanks Jon. Not really what i wanted to hear of course, but I appreciate the candor. Helps me make some decisions though, so many thanks.
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I dont believe there is any box on the market at this time that can MLAT without PP so to get an MLAT capability you will require a receiver and PP. It is my belief that for Radarbox to get an MLAT capability an entirely new receiver is required as you will not be able to get the function with a software upgrade alone.
It should also be stated that MLAT is entirely dependant on having sufficent similarly equipped users in your area to enable triangulation to assist in determining the approximate position of a non ADSB equipped but MODE-S equipped aircraft.
I am quite happy for any inaccuracies in the above to be corrected.
Alan
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There is no reason at all why your RB and PP Mlat should drag your PC down.
BTW for everyone else considering Mlat , PP is running a special offer until the end of this month...just 20 euro registration fee , plus tax , instead of 25 euro :O)
Mlat is then just 12 euro a year , plus tax for non raw data sharers!
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And remember that if you have RB 3D, you can even display the MLAT'ed aircraft from PP in the RB 3D window, which is a significant advantage.
http://www.airnavsystems.com/forum/index.php?topic=4578.0
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Thanks so much for your input here. Many thoughts to consider.
I suspect it will come down to the data sharing ability (for Mlat) though, as my area is poorly covered as it is, so it would add to the network and better yet it'd be free.
I have no idea why running PP and anrb together is such a drag on the system. It occurs to me now that it has been pointed out that this shouldn't be a problem, that it may be down to the outboard graphics card that i have to run to allow two monitors for anrb and pp to be displayed at the same time.
Of course I could just buy and run another box as well, but I doubt the goddess domestic would allow that.
Thanks again for your valued input
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We continue the development work on V4.04 of the RadarBox Windows Client software. We will keep sharing information on this forum when we have more questions / need more feedback from users.
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Hi,
It is almost end of the month and year. Will there be any Christmas/New Year give for ANRB users? Says.. public beta?
Cheers,
-
We are a little delayed with the latest improvements to the RadarBox Windows client software. We could say 70% of the work is finished now. We had to put the work on stby due to other priorities during the last 3 weeks but the good news is that we are resuming work today. Again tks for your patience.
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We had to put the work on stby due to other priorities during the last 3 weeks
RadarBox to the back burner yet again!
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Priorties come in different forms, work committments is one of them, dont jump to conclusions.
Alan
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Hi Alan,
Priorities come in different forms, work committments is one of them, dont jump to conclusions.
s
Hi Alan,
Should we take from that, that this development work isn't being carried out by AN, but by its supporters, or is RB development, once again, playing second fiddle to something perceived by AN to be more important - neither inspires confidence in AN unfortunately.
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No John, Dev works as a pilot, flying for a living and when he is flying he isnt Deving, something I thought most people were aware of. As I said work commitments.
Alan
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Many thanks for that info Alan - it certainly clarifies the situation.
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Nice to know that the Guy can see things from both sides, good luck to him.
Dave.
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We are a little delayed with the latest improvements to the RadarBox Windows client software. We could say 70% of the work is finished now. We had to put the work on stby due to other priorities during the last 3 weeks but the good news is that we are resuming work today. Again tks for your patience.
I thought it had gone quiet - you've still got my beta testing feedback to work on I hope?
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Yes we have. We are just finishing some pending items and we will resume work on ANRB4.04 right after that.
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Hi
I still lose the reason why ANRB.04 is delayed again due to finishing pending items. (Personal apology to Alan and other people who has tried to explain the reason).
Other than limited resourses we have waited for along time to have the AN update.
1) Is it that only one person can do it ? Sorry Alan may have mis understood your previous post..
2) Its only at 70% ?
3) I thought it was at Beta testing ?
Sorry to repeat questions again that may have been asked.
Regards 1) fair enough but its not the way to run a company ... Priority given to other programs ?
Regards 2) Still at only 70% well no change for a while.. Next time 70.1 %.
Regards 3) Hopeful thinking.
I remember thinking last Xmas something would be released.
I know Alan and the other people doing good work on the AN site and are doing the best and i don't want to annoy or upset them but its an ever ending promise.
If a company has a realistic programme schedule an estimate of completion time should be available. I say AN give us your current estimate time +1 month please ? Or + 6 months ?
Sorry to anyone such Alan whom probably understands the situation more than most but every time this issue gets re raised an excuse and not any forward progress appears to us users.
Sorry for the moan but its another Xmas and i was hoping for better news..
Brian
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Brian,
I dont have any further info than you but can only presume that not all the items requiring fixes are on the current Beta hence why its at 70% and the others are being worked on to be incorporated into the next Beta.
Alan
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3) I thought it was at Beta testing ?
I won't presume to speak for AirNav, but I can give a perspective on this as the "early beta tester". I suspect the delays are caused by me finding more errors in the beta version that needed fixing than AirNav expected. As always there's a choice here - rush the release to production and then have to fix the bugs in the live environment, or be thorough in beta testing. I'm sorry if I've been finding bugs in the beta, but I would prefer to see AirNav fix the bugs before release into production. Having said that, i run the v4.04 beta every day, and rely on it as my main aircraft tracking program.
My only complaint is that there seems too little resource being devoted to v4.04 development.
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Tarbat
Totally agree not to rush a delivery if bugs are found.
Brilliant that i/we know you are testing and fnding the bugs and thanks for an honest update.
And like most of us believe no matter what AN say lack of resource is the a major concern and has been for years.
I thank you for your honesty and thanks for the job you are doing.
Come on AN sort out resource.
Brian
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Thanks for that insight Tarbat. I am much happier with the bugs in the code being found at this stage and corrected before release although as you state a bit more resources wouldnt go amiss.
Alan
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Jam tomorrow - it's always Jam tomorrow.
C'mon Airnav - give us a break. Some of us won't even be here tomorrow at this rate.
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Jam tomorrow - it's always Jam tomorrow.
C'mon Airnav - give us a break. Some of us won't even be here tomorrow at this rate.
I think you mean we won't be here after the world ending apocalypse on 21/12/2012.
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When a product costing around £400 is being sold in the thousands (I've still never seen an actual figure quoted despite requests for substantiated sales) and is being used commercially as we're told, I'd have hoped that one of the AN owners would start employing someone to do the programming if they can't find the time from their main job! No, I'm not impressed with the answers (still I defend RB when I think unfair comments are made).
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........I'd have hoped that one of the AN owners would start employing someone to do the programming if they can't find the time from their main job,
They do employ developers.
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i think you meen singular Mr Tarbut
re page 4
Regarding RadarBox Windows Client Software (RadarBox 4.04): we have one specific developer addigned to the task of correcting all the pending problems but he is still busy in finishing another project, which will take 1-2 more weeks of his work - he is our best problem correction developer and we want to make sure he will work on this project (and not pass it to someone less experienced with this work).
he must of tock an early christmas holiday
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i think you meen singular Mr Tarbut
No I don't. I've interacted with at least 3 developers at AirNav.
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They do employ developers.
Chris, your loyalty to AN is admirable, especially after the way you've been treated, but you've surely got to agree and admit: "They're not very good then are they?!" nor very fast................!
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Chris, your loyalty to AN is admirable, especially after the way you've been treated, but you've surely got to agree and admit: "They're not very good then are they?!" nor very fast................!
And I'm on record as saying:
My only complaint is that there seems too little resource being devoted to v4.04 development.
If that makes me "loyal", its a strange definition.
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Sorry Chris, that's a really strong complaint - as I've said "off-board" you're just far too quick leaping to AN's defence and really does make it look as if you're in their pocket/employment. I know you've said that isn't the case, but I suspect that's how it appears to a lot of users in here. I, for one, am extremely grateful to you, Alan, Rod, Orkney and the other hard working updaters who keep this product alive and breathing, albeit rather wheezily!
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Sorry Chris, that's a really strong complaint - as I've said "off-board" you're just far too quick leaping to AN's defence and really does make it look as if you're in their pocket/employment. I know you've said that isn't the case, but I suspect that's how it appears to a lot of users in here.
Well, if "a lot of users in here" don't believe me when I say that I don't work for AirNav, that's their problem, not mine. So, once again, I don't work for AirNav, I'm just a retired computer professional who likes doing a bit of beta testing.
I paid good money for my Radarbox, and I took the pragmatic decision to do unpaid beta testing, in the hope that we will all get a better product as a result. I beta test other products, and in so doing gain some influence over the product direction. And for all this I get criticised.
Given the attitude towards me by some, I really don't know why I bother. It would have been a lot easier for me to give the green light on the beta, say everything is working fine, and get v4.04 released. Tell you want, Andre, everything's fine with the beta, just release it now and let everyone live with the problems. What's left of my life is too short to have to put up with all this criticism.
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Sorry Chris, that's a really strong complaint - as I've said "off-board" you're just far too quick leaping to AN's defence and really does make it look as if you're in their pocket/employment. I know you've said that isn't the case, but I suspect that's how it appears to a lot of users in here.
Well, if "a lot of users in here" don't believe me when I say that I don't work for AirNav, that's their problem, not mine. So, once again, I don't work for AirNav, I'm just a retired computer professional who likes doing a bit of beta testing.
I paid good money for my Radarbox, and I took the pragmatic decision to do unpaid beta testing, in the hope that we will all get a better product as a result. I beta test other products, and in so doing gain some influence over the product direction. And for all this I get criticised.
Given the attitude towards me by some, I really don't know why I bother. It would have been a lot easier for me to give the green light on the beta, say everything is working fine, and get v4.04 released.
Please don't misquote or misinterpret what I said above and I emphasise "I know you've said that isn't the case, but I suspect that's how it appears to a lot of users in here."
And for all this I get criticised. My ONLY criticism of you is your speed to defend and make excuses for AN.
Given the attitude towards me by some, I really don't know why I bother. It is important to look at this comment which you omitted " I, for one, am extremely grateful to you, Alan, Rod, Orkney and the other hard working updaters who keep this product alive and breathing, albeit rather wheezily!
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Hallo Tarbat,
I think impatience and nervousness is the problem of most special interest debates. Hang in in your beta tester work please. I believe that the update RB soon delight us all.
Sincerely Vaclav (Vena)
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Chris,
Unfortunately there are some people on here for whatever reason who only want to moan, bitch and complain and dont contribute to the forum in any other way. Its the one thing you can count on that out of the thousands of forum member the same four or five stick out like a sore thumb bitching and taking words out of context as in this thread, seemingly having to seek arguments and sow discontent for their own enjoyment.
Criticism where justified is one thing but to attack people to try and justify their own twisted conspiracy theories is unwarranted. Impatience, nervousness or whatever emotion you can think of are no reason for personal attacks and one wonders if these keyboard warriors are the same in real life,
Please ignore these unwarranted attacks and continue with this vital work which will benefit us all even those who wish to detract from it.
Alan
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Chris
I for one want to thank all the testers and the database updaters. This takes time and enables me to enjoy my hobby in a way that I did not before I purchased my box.
Technology moves on at a rapid pace and testing before release is essential, so let us be glad that we have friends such as Tarbat, Alan etc who are willing to put in so much effort.
Jim
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Tarbat:
You're a very valuable asset to this board, the product, the hobby ... and more! I've learned much from your posts over the years. Please ... DON'T STOP CONTRIBUTING YOUR KNOWLEDGE AND EXPERTISE!
Thank you!!!
Jim
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Tarbat you have given so much to this forum and RadarBox. I appreciate every thing you have done. It would not be what it is today without your time and knowledge. Keep up the great work and don't get discouraged by a few. I also want to thank Rod and the updater's who have done a tremendous job to advance this hobby. Kudos to all. Let's keep moving forward. Cheers.
Paul@cyyb
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Posted by: prbflight
« on: Today at 03:14:33 am »Insert Quote
Tarbat you have given so much to this forum and RadarBox. I appreciate every thing you have done. It would not be what it is today without your time and knowledge. Keep up the great work and don't get discouraged by a few. I also want to thank Rod and the updater's who have done a tremendous job to advance this hobby. Kudos to all. Let's keep moving forward. Cheers.
Paul@cyyb
My thoughts as well. I am sure that there are a lot of users out there that have had a lot of support from people like Tarbat and the Update Team and they would be greatly missed if they were to stop.
Please keep up the great work.
NW
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...My ONLY criticism of you is your speed to defend and make excuses for AN.
CoastGuardJon, do you want to know my opinion why Chris and many others guys here, including myself, will continue to defend and make excuses for AN?
Just because during the past few years we bеcame some kind of a family. AirNav family.
We аre not employees, not fanatics, but family members. And we work not for money and not even for some influence over the product direction. We work just because we like our hobby.
Andre and his team gave us a product, which is for sure not perfect, but really changed our hobby lives. And radically changed ADS-B hobby landscape around the world for the benefits of thousands of people.
We believe in AirNav, not still believe, but believe...
And we will defend our family. Why are you surprised about that? It’s a natural reaction.
And, what much more important is that we put our best efforts to make our family grow. This is also our natural choice.
Nick
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Hi Chris, Alan, Nick and others,
Please take the time to read what I actually said above, in particular my last line of Post 104, and I quote again:
"I, for one, am extremely grateful to you, Alan, Rod, Orkney and the other hard working updaters who keep this product alive and breathing, albeit rather wheezily!"
Also on another recent post, I was again defending AN against criticism. I've been here from the early days when it was Anmer, Dave Reid and others who saw the wisdom of getting out - how wise they were. When I'm able to help or give advice or suggestions to others, I do so, but I'm crap at IT and techy things, but have some limited knowledge of electrics and electronics.
To those who've contacted me off board in support, many thanks, at least I know I am not alone.
AN, if you're reading this thread, please lock it - it's not getting any of us anywhere.
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Please take the time to read what I actually said above, in particular my last line of Post 104, and I quote again:
Yes, i read all your post. it just seemed to repeat the accusation made in the past, that I'm lying about not being employed by AirNav. There seems to be a clear implication in your statement "I know you've said that isn't the case, but I suspect that's how it appears to a lot of users in here."
Please stop repeating these same old accusations.
Sorry Chris, that's a really strong complaint - as I've said "off-board" you're just far too quick leaping to AN's defence and really does make it look as if you're in their pocket/employment. I know you've said that isn't the case, but I suspect that's how it appears to a lot of users in here.
And a brief postscript. I'm back running v4.03, as the v4.04 beta stopped working this week :(
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Hi Chris,
Thanks for taking the trouble to reply, I do believe you, we've been talking for the best part of four years!
I hope you and your family have a great Christmas, and a very Happy and HEALTHY (most important!) New Year, and the same to all at AN and contributors ti this Forum.
Jon
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Thanks for taking the trouble to reply, I do believe you, we've been talking for the best part of four years!
And yet you immediately repeat your accusations on another forum, and totally out of context. Why?
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Chris,
As I wrote there and quote below:
"I think again I'm in danger of being threatened or actually banned from the AN forum, so have copied this lot Page 8 of a thread, so that what I actually wrote is on record where it isn't likely to be tampered or interfered with."
In here, too many things disappear, get edited/altered/censored distorting the context and manner in which they were said.
I've said my piece, I certainly didn't expect or intend to start WW3.
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Lets bring this back please to the topic of Development Update. Tarbat and CoastGuardJon, if you want to continue your discussion please do so over PMs.
However lets just put a finish to all of this by saying the following:
- Tarbat is not employed by us nor has been. He is a beta tester and we are grateful for his help and effort over the years since the early days of RadarBox, Him and many others such as Rod and Database Updaters are vital to RadarBox and we are extremely glad to have them.
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Thanks AN for letting it stay. As I requested at Reply 114, could you please lock this thread and start another Develpment Topic, this one's more than run its course and isn't helping anyone.
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And at the same time, maybe you can delete the thread you started on another forum.
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Have done so, Chris!
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Any development update? I've had no emails from Andre about beta testing for months now. I'm guessing development and beta testing have been suspended indefinitely?
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The server trouble caused a big headache over the last month and half though as things are now stable work is progressing again.
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Okay. On what date can I expect a new version for beta testing?
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Hi Chris, and after you get that, how long before we "punters" can hope, or are likely to get a new version?
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Just a small update on the enw version: work has restarted 1 week ago. Almost all the bugs reported were corrected and a new exe and installer was passed to 3 beta testers. We have received more reports of other problems and we are correcting them. In the meanwhile we are adding new features to make the software more secure. We will keep you posted.
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Hi ANDev, many thanks for the update, carry on keeping us informed and most of us'll be happy!
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Just a small update on our Windows Client software: development continues and we are still focusing on the server-client communications protocol. After this we will focus on the new bugs reported by the beta testers. We will keep you updated when we have more news.
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Any new updates?
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No news and I dont expect any for at least 3 weeks.
Alan
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Any reason why 3 weeks?
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Yes because Dev is not available
Alan
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Quote Runway 31 "Yes because Dev is not available"
You must be joking.......tell me you're joking.
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Why should I be joking?
Alan
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So AirNav's only developer is on holiday now...
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Now there's me foolishly presuming "Dev" was meant to be a generic term to cover AirNavs development team, but it now appears to be a bloke called Dev.......
I just tried to get the train to work,but I was told the driver wasn't available for three weeks
Honestly,are we dealing with a one man band here?
Think I know the answer!
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No Dev isnt Airnavs only developer but keeps Radarbox to himself.
He is not on holiday either but has other committments which require him to juggle his time and which at this time has taken him away from his development role.
Alan
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Despite my attempts at poking humour at our (the customers) plight, this sorry episode has now lost all comedy value.
We quite possibly would get more product support and enhancement from the local branch of The Samaritans than from the "organisation" who originally and in respect of network revenues, continually take money from it's loyal customers.
other than the super-human effort continually put in by those individuals who give up their spare time to keep this product afloat,there now appears to be nothing but a "shell" left of AirNav?
That's me finished........
I'm off to order ShipTrax
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So......for the third time of asking, how many full time individuals ARE employed by AirNav?
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I havent a clue
Alan
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anyone from AirNav prepared to answer?
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Did someone not say about a week ago that the testers were getting the latest beta which might possibly be then available for wider circulation? (or words to that effect)
Has this occurred or is this also on hold sine die or even sine dev.
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Read above, nothing for at least 3 weeks so
Alan
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Probably he/she is busy developing iOS, Android, Win8 RB24 app in order one by one.
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There are seperate developers for the Apps
Alan
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Hi
I haven't logged into the forum for a while so i thought that I would look to see how this thread had progressed. I should have guessed that there would not have been any progress!! It's almost a month since there was a post and almost 3 months since AirNav last made a comment.
Is there another thread that I haven't seen that tells me when the bug fix version is going to be released ?
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No still waiting
Alan
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What are the bugs in the current version?
I don't think I use the box as most people do so I'm not sure these bugs affect me but it would be interesting to see a list of them.
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Quote jetset
"What are the bugs in the current version?
I don't think I use the box as most people do so I'm not sure these bugs affect me but it would be interesting to see a list of them."
I wouldn't worry about it jetset. Just be happy with what you've got. It's become clear that they will never be fixed and most, if not all, of us "originals" on here have long since given up hope of anything happening.
It's a bit like the quote feature on here. You just ignore it.
If it's broke, don't fix it.
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"if it's broke don't fix it".......
Free subscription to Bratters, for providing AirNav with their new customer pledge
The only snag in receiving your prize mate, is you have to go to Singapore
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Gee thanks Marpleman. Free subscription to what exactly?
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So cynical and so young. ;-d
Dave.
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What are the bugs in the current version?
The list of bugs (in the PDF attachment):
http://www.airnavsystems.com/forum/index.php?topic=6532.msg73955#msg73955
http://www.airnavsystems.com/forum/index.php?action=dlattach;topic=6532.0;attach=10487
And status on these bugs a few months ago:
http://www.airnavsystems.com/forum/index.php?topic=7522.msg89996#msg89996
What's the current status on my beta testing feedback? Or was the months of effort put in by me and others a complete waste of time and effort? Or has priority shifted from fixing bugs to tightening up the comms encryption?
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From the same thread Tarbat highlighted
http://www.airnavsystems.com/forum/index.php?topic=6532.msg71899
By AirNav Development on October 26, 2011, 10:42:47 pm
Fortunately ShipTrax is almost finished and as promised many times by our team we will soon be ready to start improving the RadarBox client application again.
Hey Dev
By my calculation that was 602 days ago.
602 days can be converted to one of these units
1 year, 7 months, 24 days
86 weeks (rounded down)
14,448 hours
866,880 minutes
52,012,800 seconds
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Maybe 52 million seconds was a bit pedantic. However, when users are streaming bug ridden radarbox returns to their websites 24/7 with Airnavs advertising prominently displayed on the images. Surely every single second counts in reputational terms for this company
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ACW467 Quote......
"Hey Dev
By my calculation that was 602 days ago."
Is Dev back from whatever/wherever he went? It's been very quiet on here for a long time now.
You may have to shout louder ACW.
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Although Tarbat hadn’t seen any problems in his status report, the Data Assigned to Wrong Aircraft bug – item 003 http://www.airnavsystems.com/forum/index.php?topic=7522.msg89996#msg89996
hasn’t been solved. It’s still happening regularly. I’ve seen three examples today and I’ve attached a s/shot of one of them which knocks on the head the Flight at edge of reception reason put forward during previous discussions. I have a range of about 150 miles in that direction.
I’ve also attached a shot of a flight I picked up the other day with THREE registrations for the same flight,
It would appear that the ‘three strikes and your in’ solution put forward and implemented by AirNav in October last year hasn’t got rid of the problem.
Syd
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What about the bug where Radarbox shuts down when Photoshop is opened?
That's not there and more of a major bug than anything listed in that .pdf
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What's the current status on my beta testing feedback? Or was the months of effort put in by me and others a complete waste of time and effort?
Airnav, any chance of an answer? When I left the beta early this year, it was almost ready for release in my opinion.
It’s still happening regularly.
Are you running the latest v4.04 beta? All the items I listed as tested were only fixed in the beta, which has never been released.
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No answer then Airnav.
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I think AirNav lost interest in RadarBox too!
Because the users a long time ago!!
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It is now over a montn since an answer from dev,are we any closer in getting this next version out before Xmas this year.Here is hoping we do or not before as xmas the case seems to be.
Steve
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Bump
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I got all excited when I saw some recent activity on this thread.........
Oh well, nevermind, I should've known better
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QUOTE:
AirNav Support
AirNav Systems
Hero Member
Posts: 4000
Re: Develoments
« Reply #2 on: July 09, 2012, 08:47:59 am »
There are some great developments to come and we have been busy here creating them.
We thank you for your patience so far, not too long to hold on now :) We promise the wait is worth it.
Report to moderator Logged
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]
One Year since this post and we are still waiting for the promised fixes and update to the basic software.
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It wasnt an update just fixes
Alan
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That is just bloody pathetic, and where are these year old promised fixes?
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They have been promised for a lot longer than a year and no matter how much swearing it wont come any faster!
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......and I thought I was being so restrained, I could have put it a LOT more strongly, but didn't see much point!
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Aye we can all swear but there is a time and a place for everything
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Hi Airnav,
when is 4.04 coming out please ?
I need the 3D interface stability fixes badly. I have not had the 3D interface working properly (without crashing after 5 mins) since I purchased the 3D upgrade.
...stuck in a 2D world...
Jon
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Jon I amy be wrong but I am not aware of any 3D fixes on the list
Alan
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I am beginning to get annoyed at the continuing no answers from airnav.The only promise we have been getting lately,is that tomorrow will be sunny and along with the weekend.How many more people are we to loose to SBS -1 .By the time a fix comes out we could be down to ?.I shudder at what it could be.Now getting off of my soap box and heading for a cold drink.
Regards Steve
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Guys, open your eyes. There won't be any bugfix release of the RadarBox software.
AirNav doesn't give a s**t about us. They don't earn their money with RadarBoxes anymore. They make their money with RadarBox24.
I gave up waiting quite a while ago and I'm very happy now with the combination of my SBS-3, PlanePlotter, ShipPlotter, FlightDisplay, etc. The SBS-3 also allows me to access raw data and write my own software to process it.
If AirNav were honest with their customers they'd write "Sorry guys, but we stopped supporting the RadarBox". Instead they keep on promising a new release for ages...
I regret that I didn't buy an SBS in the first place and spend money on a 3D plugin that was never of use for me because it doesn't show correct data. AirNav was not able to develop the very easy fix (a simple multiplication) in 4 years or so. That's the worst customer service ever!
I will never buy any AirNav product again! And all of you should stop feeding their network. That's the only thing you can do to put at least a little bit of pressure on them.
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Last thing I recall of an official nature was that Dev had packed his bags and gone walkabout.
Since then the forum has been like a graveyard so, like Henning, I concluded that it was game over.
Might as well be anyway for all that's happened over the past years. It was put up or shut up time long ago.
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Once again, the silence deafens me
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Should we be generous Marpleman and say it's holiday time?
The only alternative is that Airnav has gone.
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Why don't you respond AirNav, you did with my comments,Re Widows 8.
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Bump.
Will keep doing this until AN reply.
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I got a "response" telling me to "behave" the other day, so they are around.
Bratters, I only wish my holidays were so long!!
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Hi all, do you all pay a subscription to AirNav? If so why are you still paying for a service that they do not supply, all the subs they receive are going to fund other projects they are involved with, so its stuff you lot.
Ian
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The last I was aware, the subscription is for access to Network flight coverage, not specifically to fund software developments.
There are no determinable grounds to suggest all subscriptions received are being used to fund other projects at all.
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I Don't really need to bump this because a lack of Airnav's response has not moved it to far down the chain.
Airnav if you want people to be responsive and support you in the future a comment might be required.
If no response from Airnav then people buying future equipment please read these posts and be ware...
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I occasionally check this thread to see if AirNav Dev have had the common decency to give us an update. Having put many many hours of my time into v4.04 development and testing, I feel insulted by the lack of response. The version I tested many months ago fixed nearly all the major bugs, and yet it sits gathering dust on an AirNav shelf somewhere.
As others have said, I'm now convinced v4.04 will never be released, so we all have to accept that all the bugs in Radarbox will never be fixed. Time to close this thread and mothball Radarbox :(
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Airnav your loosing the battle please be honest more open and up front with us all,is future development dead for ever,yes/no,after all we have payed you good hard earned money.
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Development is still ongoing, we are still replying to the support emails, we are here and work continues.
Once we have further updates we will of course update the forum.
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Reminder
Basic Details as of Sept 2012:
RadarBox 4.04 - Development currently underway and this is Priority. There is no expected timeline yet but we understand that is priority and work is being done as fast as possible to rectify the majors bugs and updates that are needed.
RadarBox 5.. - Development is continuing on this but being held but the majority of developers working on 4.04.
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Shocking beyond belief , yet again.
What sort of an advert is this to potential customers?
Once again we are given a vague, meaningless piece of drivel, that you couldn't even class as propaganda. People like Tarbat deserve more respect and transparency surrounding all this. The rest of us , although it would be nice, don't of necessity, need to know. Given that those from within the limited circle of testers don't know, suggests to me that nothing is going to happen.
No doubt you'll back your earlier comment up with yet more meaningless comments.
Just tell us straight when we can expect something.
This year?
Next year?
2020?
Then at least we can all move on
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Save your breath Marpleman - they're never going to answer you. They never did and they never will.
Time to move on my friend.
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It all sounds a bit like BBC tv programmes, REPEAT after REPEAT of the same old thing.
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Sorry Bratters, sometimes I just can't help myself......
;-)
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Seriously Airnav, is this all we get from you now... "development still ongoing". It has supposedly been ongoing for years. Do you seriously think that with these responses we actually believe that any development is taking place other than by the likes of tarbat and those who support this product of their own goodwill. Don't forget that most of us here spent a considerable amount of money on purchasing your product which, while basically works, has been riddled with bugs from day one. I purchased mine almost 5 years ago and whilst the original "black hole" bug was fixed soon after, absolutely nothing has been fixed since.
It is rather insulting to say the least, that radarboxes are now being given away to support the RB24 network and yet absolutely nothing is done to improve the client software. I find it ironic that aircraft that don't appear on my screen but are listed on the flight list do appear on the RB24 network resulting from my feed. This bug has been around for years.
Given that Airnav appear to be completely disinterested, my "sharing flight data" is now switched off and will remain switched off until there is a new software version. I guess from the lack of development, it will be switches off for a very long time.... Perhaps if enough of us, who have paid good money for the radarbox, do the same, maybe, just maybe, Airnav will be forced to action, otherwise the RB24 network will look pretty with just maps but no airplanes...
So come on Airnav. Give us the response and software we deserve as without us (your customers), your network is going to look rather poor.
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Top point on the issue of free boxes.
I also find it insulting if I'm honest, but it generally goes along without comment
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You know what. I find these posts demanding an update insulting, rude and offensive.
I don't remember signing a contract saying that I would get an software update at a given time when I bought my radarbox.
I doubt you lot did either. Enjoy what you have. Airnav owe us nothing.
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jetset, let me refresh your memory. See here http://www.airnavsystems.com/Radarbox/whybuyradarbox.html
I have highlighted one feature from the list in the picture.
*Continuous Software Updates*
The last time a major software update (v3.13) was released was back in 2009. v4.03 doesn't count, as it's just v3.13 with added 3D.
When you buy any product, the consumer weighs up pros and cons and many of us probably looked at this list to make a final decision.
Some parts of this list can be considered as false advertising and misleading. And in some aspects can be considered defamatory as Airnav could be making false statements that could harm the reputation of the other business. I'm not a lawyer, it's just the way I see it.
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I got my radarbox in 2009.I then upgraded to v3.13,not long after.Since SBS came out I think around the same time as radarbox.SBS has had at a rough guess four updated versions,I thought all the blurb said that radarbox is the biggest by number sold on the market.I might be wrong.Off of soap box heading for a dark corner to bang ones head on,and a padded cell awaits.
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OK, so they advertise continuous software updates. That is miss leading I admit but it doesn't detract from the fact that these posts are becoming a little vitriolic (is that a word?)
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Perhaps we could have a new thread for complaints and the such like and leave this one for any genuine development update comments. Then I would not have to read about all those folk who are unhappy.
As for me I am still enjoying RadarBox as a great addition to my hobby.
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You got to agree that some of us do feel let down by Airnav, after paying a substantial amount of money for there product and listening to what they themselves said they are going to do,it all is very very disappointing to put it politely,if only they themselves would be more truly truthful with us all.
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Jetset, you don't have a clue what you're talking about.
What's offensive?
If you're happy with the product as it is out of the box, full of bugs, with a four year old database with only approx 80k records on it, then I don't understand why you need to read this thread?
We've been promised countless times that new releases are just around the corner, we've seen long standing volunteers basically ignored and cast adrift...............I don't need to go on any further as all you have to do is read these pages.
If this thread was reserved for nothing but development updates, it would disappear into history, as there would simply be nothing to report.
The only reason it keeps rising to the surface is because the long standing customer base, not to mention those who gave up considerable time testing/fixing etc to AirNavs advantage, feel let down beyond belief.
Let's face it ,AirNav would love to see this thread disappear, as they would no longer be under any pressure.
The forum in its current guise is little more than a means of feeding the Database team, and asking other users for help with the software, as all can see, plus the odd report of unusual "sightings", little else.
If people want to use a different thread to complain, tough! The forum members have every right to use the threads however they see fit, if it remains in line with the thread title, just as much as people have the right to moan about those complaining.
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Quote Jetset.......
"OK, so they advertise continuous software updates. That is miss leading I admit but it doesn't detract from the fact that these posts are becoming a little vitriolic (is that a word?) "
Misleading? (I assume that's what you meant) That's a very polite way of putting things.
In the fast changing world of aviation, the ability to update is not a luxury, it's an essential. Without updates the box would be obsolete overnight. That should be obvious to anyone though apparently you can't see it.
RB has been kept in business only because of the efforts (understatement!!) of a handful of owner/amateurs who have undertaken the task of keeping things up to date. Over the years there have been some very strong words on here as to who is responsible for updating but Airnav - while appearing to accept responsibility - have in fact delivered nothing.
Remember that next time you switch on - without the volunteer update team, your box would be a doorstop.
£400 for some of us is a lot of money and when we paid that amount we expected to get what we paid for. We didn't.
Misleading? Think again Jetset.
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We appear to be getting thing mixed up here, deliberately or otherwise, the thread is about the development of the software not about Navdata updates. If we were to take thing literally I suppose you could state that the Navdata updates are continual software updates as they update the box software whether produced by Airnav or not.
The Navdata updates published on here are not essential as along with other similar boxes manual updates are very easily undertaken by individual users and some prefer to do this or at least did. Therefore without the updates whether the box would be a doorstop or not is up to each user and how much effort they want to put into their hobby or to protect their investment. As far as out the box goes, the first thing you have to do with any software purchase it to go online to update it, Radarbox is no different.
As has been stated over the years there have been some very strong words on here in relation to this matter and this is what jetset will be referring too. In the current climate some of these statements if made nowadays on Facebook or Twitter could see some being the subject of an investigation. Similarly highlighting peoples spelling or grammatical errors in an attempt to belittle them to advance an argument is a form of bullying and shouldn't be tolerated either.
The vast majority of users just get on with it and enjoy their box despite some minor software bugs which could and should have been sorted out a long time ago. However a vocal minority of keyboard warriors think that they can ride roughshod over the views of anyone who doesn't share theirs. Some of the name calling would be better left in the playground than coming from the hands of adults, surely arguments can be advanced without this.
This debate should have been ended years ago, however I am aware that work is ongoing and an update will be produced, of that I am convinced. Maybe then some can let go and get on with their lives but no doubt they will find something else to fret about.
Alan
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Runway,if people didn't complain what sort of world would we live in now,a far worse one i'm thinking.
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The only way the debate will be ended, is if AirNav started to be honest and open with their customers.
They are evasive beyond belief.
I really can't see what harm asking for updates regarding software development, that after all, has been promised by AirNav,for many many months if not years, can do?
If doing this upsets people, then seriously................................
The Navdata updates made available to the forum users, have little to do with any initiative from AirNav. I should know, as back in the day I was one of the original members of the Update team, which came about from consistent pressure being placed on AirNav to do something about the integrity of their database which "shipped" with the product to new customers.
At that time, no "common" data base over and above this existed, and users were left to fend for themselves in respect of updating and adding to the Navdata files.
I have to agree with Bratters, as without these the data output on the VDU would render the box almost archaic as an aid to our hobby.
I therefore think it's more alarming, given my comment above, that nothing would likely have happenend with Navdata without pressure from the customers? Hence the need for continual pressure with proper software developments?
There's little point referencing comments about "harsh words" over the years. I don't see anything I consider harsh recently, nor what I'd constitute bullying?
If I'm being honest, it's comments objecting to some of the valid opinions raised, particularly on this thread, that to me are more offensive, as they effectively tell me I have no right to complain!
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Navdata updates don't come under "Continual software updates". Software and a Database are two different things. Navdata database update and Software update/patch should never be mixed up.
Database updates will be under heading stated in the listed mentioned in an earlier post - "Auto-population of aircraft and route details".
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At no time have I said that complaints should not be made and I have made it very clear that the complaints are justified and the debate could have been avoided if Airnav had provided the updates as promised many years ago.
My concern is about the way people are treated when they disagree with the complainers viewpoint, it is as if only the complainers views are valid and anyone stating a different opinion is not to be considered i.e you don't have a clue what you're talking about, or be free to be belittled, "misleading (I assume that's what you meant)" etc
To then go onto to state that you are offended because people object to your opinion, that's a bit rich. Its nothing to do with valid opinions its the way in which they are made and the response made to people who's views differ from the vocal minorities that I object too. Some may not have attained high educational levels or be good at putting their points across but that should not leave them open to ridicule especially if its made in an attempt to stifle their opinions.
Any forum member is free to air their views. make valid complaints etc but there is no reason why that debate should not be carried out in a courteous manner without belittling others.
I believe that Airnav made the statements they did with the best of intentions but for various reasons the updates promised never came to fruition but there was no intention of misleading their customers. I further believe that is about to change and the update will become available in a reasonable timescale.
Again this is all just my opinion but feel free to disagree and I take your point Knight.
Alan
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"Various reasons"
Never ,or hardly ever explained to the customer why/what/how/when???
Promises that "never came to fruition"
Exactly!
The only difference in my book, is that this isn't displaying someones best intentions, it's evasion from the facts and taking your customers for granted?
Apologies if I've offended anyone, that was never my intention, and those that know me will realise that, but seriously, there's a limit to how far AirNav can pull the wool over my eyes.
All I'm asking for is the truth and respect a customer deserves?
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We all are waiting and hoping that Airnav will deliver on there words,we all know that at times things can get difficult especially for businesses but if you are not going to deliver Airnav please be honest enough to tell your clients.Then at least we the clients know were we stand and can have settled minds.
Ps,I will always be a supporter of ANRB.
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I would have thought that there was some kind of legal re-dress against AirNav, but as they are not based in the UK it would be hard to prove a case.
Ian
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We're treated like mushrooms, kept in the dark.
If it wasn't for the people who data share, RB24 wouldn't exist and the revenue it brings from the advertising. Personally i think AirNav owe us, the people who bought their boxes and didn't have them given to them for free, the common courtesy of being honest and forthright,and until this happens people have a right to complain about the so called development.
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why don't Airnav give an open version of the software out for general release and let any one
tinker with it who is computer program literate then they can fix the bugs and may be take the software forward, share it and take some of the credit.
Sadly it would not benefit me because as of today my box has gone on e-bay hoping some one may buy it who has not read this forum.
I have had the box for a few years now and have read many threads and post but it until now I feel that I have had to say some thing if it was just thanks for nothing airnav and good bye
P.S. I'am not a troll but just another dissatisfied customer
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Hi to all
Well one year on ???
Mike
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To whom it may concern at AN.
It will not be long before another Xmas has passed without an update.
Just tell us we are not getting an update and we can all give up asking an move on in life.
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Latest status update was about a month ago, testing (http://www.tarbat.gofreeserve.com/radarbox.htm) is ongoing - see http://www.airnavsystems.com/forum/index.php?topic=7870.msg95585#msg95585
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Thanks Tarbat for your post.
I in fact asked for an update just prior to that post from AN.
I was just hoping to prompt AN for more upto date info as to where we were on that testing.
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Sorry guys, ZZZZZZZZZZZZZZZZZZzzzzzzzzzzzzzzzzzzzzzzzz! I'm going into hibernation same as AN.......
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Out of 65 bug reports and new features, 11 remain to be corrected.
We hope to release a public beta within the next 3 weeks.
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3 earth weeks or airnav weeks?
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Lest see the 54
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So, are we talking a new release with just fixes, or with enhancements?
I suppose we should be greatful for anything.......
Interesting that we now have free"radar" sites on the internet now, that give almost unrivaled MLAT coverage throughout the world.
this, together with my box,means hardly anything remains unidentifiable in terms of its position.
Love my box to bits, but AirNav have in my opinion really missed a trick with not developing anything in this area
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As you may understand and for commercial reasons we cannot disclose what we are developing.
We've been working hard on RadarBox24.com and the RB24 iOS app which are now released and are havign a huge success. The new RadarBox windows application is almots finished adnd we are working on other projects too.
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That is the hub of the problem, these new projects have gone ahead of RB upgrades,bug fixes etc, but rely on people who have spent hard earned money to pay for these boxes helping run the system with empty promises. Personally although like others I love my box, I will not use RB24 or any other airnav service because of the way I've been treated these past few years.
Tommyg
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We respect your point but we are sure you will change your opinion once these new solutions are out.
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That is the hub of the problem, these new projects have gone ahead of RB upgrades,bug fixes etc, but rely on people who have spent hard earned money to pay for these boxes helping run the system with empty promises. Personally although like others I love my box, I will not use RB24 or any other airnav service because of the way I've been treated these past few years.
Tommyg
exactly the way I feel ; I love my box, but I lost the "feeling" with RB : just to many empty promises, .... and this is a sad thing, because i'm still convinced that RB does the best job for what 'I' want to use it for ( and let's be honest, it still does exactly why I purchased it for ) but times has changed, and on the "net" there are options that do the same for free and more.
I won't go in a new debate about the network costs, but if you look at what is asked from people to benefit from the "network" on a app, .... and what it cost to benefit from the same network IF YOU FEED THAT NETWORK to begin with on RB...... I have serious doubts about renewing my network subscription.
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Hi all.
I'm back in town. :-) . Stop complaining. He had a new update in 2010 !
Greetings from ELLX .
Hosch
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We had!
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What planet are you back from Hosch ...lol
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Seriously Hosch.
You obviously are happy with 2010 version and thats fine.
Many of us are unhappy with 2010 version because there are many bugs that we have to accept day after day and would like fixing and AN have promised for a very long time to do that.
I accept you have your own point of view and thats fine but i see you have posted less than 100 times and i am in the 700's.
I have posted and supported AN but please dont tell those who have been with AN for along time to 'stop complaining'.
We have the right to pester AN to get bugs sorted.
Regards
Brian
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chewycanes : I was off this forum due to professional reasons for the last year. In fact my post from today was ment to be "cynical" because the discussion was the same a year ago when I quit.
I find it absolutely NOT OK that we are waiting for a bug-free version for YEARS now and that we are treated like nerds ! It's simply not professional. Everyone in this forum has spend a lot of money for his equipment and has a f.... right to have full support. I am a big fan of my Airnav since many years but enough is enough.
Hope this helps to point out my real feelings.
Hosch
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Hosch
Thanks for your reply and now understand your position and i apologise for
the 'what planet' comment.
Brian
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No problem Brain!
My sense of "humour"
Clear skies to all AN users
Hosch
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My sentiments exactly, and i wont be renewing my network subscription this year, and as for RB24 don't use that either as i find Flight Radar 24 much better and free.
Just got fed up with waiting and empty promises, and paying my money to AN to fund other projects to supply for free instead of looking after their paying customers.
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Re: Development Update
« Reply #218 on: October 03, 2013, 09:43:13 pm »
Quote
Out of 65 bug reports and new features, 11 remain to be corrected.
We hope to release a public beta within the next 3 weeks.
Between now and next weeks thursday, we finaly get it !!!!
do we?????
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We hope to release a public beta within the next 3 weeks.
My AirNav to English dictionary contains the following:
"We hope" -> it's not going to happen, but keeps the customers quiet for a while
They were hoping to release it so many times before. For many years...
Guys, forget it. You won't receive any new version anytime...
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Henning said "You won't receive any new version anytime..."
Yes you will.
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Tarbat.........
"Henning said "You won't receive any new version anytime..."
"Yes you will."
.............if you live that long.
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5.00 beta is out.... Finally
http://www.airnavsystems.com/forum/index.php?topic=7914.0
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Oh, this is really great, downloaded and installed the "upgrade" version - and whilst RB seems to load and open, I've no display screen - I just get error messages, such as "Could not obtain OLE control window handle". RB is working OK, just haven't got my display screen! Wonderful...........
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As to save 10 topics about the same item can you please post about beta 5 in the beta 5 post.