AirNav Systems Forum
General => Feedback => Topic started by: Birdie on November 09, 2011, 08:39:52 PM
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My newly installed RadarBox3D keep crashing. running Windows 7.
Can someone please help me?
These are the error messages:
Problem signature:
Problem Event Name: APPCRASH
Application Name: ANRB.exe
Application Version: 3.1.1.77
Application Timestamp: 2a425e19
Fault Module Name: StackHash_a8a0
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000374
Exception Offset: 000ce653
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: a8a0
Additional Information 2: a8a03544059ec1a2c24659ce1e10085b
Additional Information 3: c93c
Additional Information 4: c93c3b7b7c4cd2105bed166651e7910c
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
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Crashed again !
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Problem signature:
Problem Event Name: APPCRASH
Application Name: ANRB.exe
Application Version: 3.1.1.77
Application Timestamp: 2a425e19
Fault Module Name: StackHash_a8a0
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000374
Exception Offset: 000ce653
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: a8a0
Additional Information 2: a8a03544059ec1a2c24659ce1e10085b
Additional Information 3: c93c
Additional Information 4: c93c3b7b7c4cd2105bed166651e7910c
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
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Might be worthwhile sending these error logs directly to AirNav Support.
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Some questions to help diagnose the problem:
1. Is this on 32-bit or 64-bit Win7?
2. Are you using the latest drivers - from http://www.airnavsystems.com/download/ANRB/drivers/ANRB64bitDrivers.zip
3. What installation path? Don't use the default (C:\Program Files), instead best to use something like C:\MyProgs\Airnav Systems.........
4. Are you doing anything specific when it crashes? EG: Using the network, using 3D, etc..
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1). 64 bits Win 7.
2). Uninstall and re-install Airnav program software and Drivers.
3). New problem encountered:
- Can't see any aircraft on " Map " View - with or without Internet connection.
- although left panel show the list of aircraft within Line-of-Sight of the antenna ( signal Led blinking actively ).
can someone here please help ?
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Answer to question 3 is important to understand what might be going wrong - installation path? And confirmation that you installed the 64-bit drivers downloaded from http://www.airnavsystems.com/download/ANRB/drivers/ANRB64bitDrivers.zip
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I installed the software and drivers I downloaded from the Airnav site.
Monitoring it for stability - so far so good - only 1 crash in the last 12 hrs.
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Crashed again.
When I leave Radarbox 3D running in the background, and started Internet Explorer 9, RadarBox 3D crashed.