AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: shytott on July 03, 2010, 09:16:30 AM

Title: Airnav wont boot up with Win7
Post by: shytott on July 03, 2010, 09:16:30 AM
Hi
Ive just swapped from XP to Win7 (64bit), and Airnav wont move beyond the the startup screen - ie where you input username/password.  It just hangs and the only way to clear it is by the Task Manager. 
Probably something basic but.............!    Any ideas?

Many Thanks
Title: Re: Airnav wont boot up with Win7
Post by: Northern Watch on July 03, 2010, 10:17:30 AM
Hi shytott

Not that I am computer literate but I have been reading up on using ANRB with Win 7 and from other treads it could be a virtual store problem - did you install to the default directory in Program Files or into a separate folder as recommended in this forum. Type Windows 7 in the search box and it should give you various treads on the subject.

Rgds

Rgds
Title: Re: Airnav wont boot up with Win7
Post by: bearcat on July 03, 2010, 11:16:22 AM
Try starting it up in demo mode and enter your detaila then give it anothr go
Title: Re: Airnav wont boot up with Win7
Post by: shytott on July 03, 2010, 11:46:21 AM
Thanks Guys
Northerwatch,
yup, its in the Programfiles (x86) directory along with all my other apps

Bearcat,
It wont even start the demo!
Title: Re: Airnav wont boot up with Win7
Post by: shytott on July 03, 2010, 12:02:20 PM
Ive just installed the latest drivers and that had no effect.  Is there some sort of security issue with Airnav and Win7? , firewalls etc?  (this is Airnav 2007 - does that make a difference?

Cheers
Title: Re: Airnav wont boot up with Win7
Post by: bearcat on July 03, 2010, 12:23:52 PM
I run it an a netboook with Win 7 (32bit) and no problems, but it is installed in its own directory on C drive. You could try right clicking the icon on staring Rbox and ruuning as Administrator.

Bearcat
Title: Re: Airnav wont boot up with Win7
Post by: tarbat on July 03, 2010, 12:49:50 PM
Is there some sort of security issue with Airnav and Win7?

Yes, hence the advice to install somewhere other than Program Files.  Best to install somewhere like C:\Airnav Systems\Radarbox
Title: Re: Airnav wont boot up with Win7
Post by: shytott on July 03, 2010, 02:41:48 PM
OK, sorry guys, I misread the advice.

I have just uninstalled Airnav,  then reinstalled it into the C/:.  Now the program does boot up, but its not receiving data from my antenna or internet.
Are there any speacial drivers I need to run Airnav 2007 on Win7 64bit?

Cheers
Title: Re: Airnav wont boot up with Win7
Post by: tarbat on July 03, 2010, 03:12:20 PM
Probably best to download the latest 64-bit drivers from the support page - http://www.airnavsystems.com/RadarBox/support.html

Scroll down to "Latest Drivers".
Title: Re: Airnav wont boot up with Win7
Post by: shytott on July 03, 2010, 03:19:43 PM
Hi Tarbet
Yup, Ive done that but it has no effect.
Whats happening now is, if I reinstall from scratch, click the desktop icon, it boots the program up to the logon window with teh username and password preinstalled and it will progress into the program but will not receive local or internet  data.   If i then close it down and try to relaunch it, all I get is the logon window, which is now not pre filled in and after populating teh usnername and password, it just hangs.  Even the demo will not work.  Yet, if i switch to my old XP machine,  everythings perfect.!!
Title: Re: Airnav wont boot up with Win7
Post by: tarbat on July 03, 2010, 03:36:17 PM
Just noticed that you say you're running Radarbox 2007.  Probably best to download and use the latest version v3.13.
Title: Re: Airnav wont boot up with Win7
Post by: shytott on July 03, 2010, 03:41:53 PM
Well yes, I had wondered about that,  but isnt the latest version, the 3D version, and will that work with my older box?
Title: Re: Airnav wont boot up with Win7
Post by: tarbat on July 03, 2010, 03:48:37 PM
v3.13 will work with any Radarbox.

Probably best to uninstall Radarbox, get the v3.13 installation zip, and then install that to C:\Airnav Systems\
Title: Re: Airnav wont boot up with Win7
Post by: shytott on July 03, 2010, 03:53:25 PM
Ok,  here goes..................
Title: Re: Airnav wont boot up with Win7
Post by: shytott on July 03, 2010, 05:21:39 PM
Nope, v 4.03 downloaded and it boots up, but still not receiving local or internet data.
Title: Re: Airnav wont boot up with Win7
Post by: Bob SEN on July 03, 2010, 05:37:40 PM
Hi Shylott

I had this same problem myself & the cure for me was to "do a search" or "update driver" for the drivers & "browse" your way to the C:/airnav systems/airnav radarbox/drivers folder & then it finds & loads the drivers........... well it worked for me anyway!!

& get the latest digitally signed drivers from here & copy n paste them to your Airnav drivers folder

http://www.airnavsystems.com/RadarBox/support.html


hth

regards

 Bob
Title: Re: Airnav wont boot up with Win7
Post by: shytott on July 03, 2010, 09:18:47 PM
Thanks Bob
I've tried that but now Im getting hardware not connected
Title: Re: Airnav wont boot up with Win7
Post by: bearcat on July 04, 2010, 08:24:04 AM
I don't know if you did ths but did you restart your computer between uninstalling and re-installing. If not try uninstalling any versions of Rbox turn your PC off and restart then install the version you want into its own directory C:\Radarbox for example and start from scratch. It might help, it has me on occassions.

Bearcat
Title: Re: Airnav wont boot up with Win7
Post by: shytott on July 05, 2010, 02:31:28 PM
Cheers Bearcat, I've actually done all that, its a brand new downloaded version loaded to its own directory in C:/, and now Ivw managed to get the program booting up ok, its says hardware not connectec and wont take internet data. But the box front lites are flashing and my internet is working!
So, where do you go from here.......
Title: Re: Airnav wont boot up with Win7
Post by: tarbat on July 05, 2010, 02:32:58 PM
Check in Device Manager to ensure it is listed under USB as "Airnav Radarbox", and is reported as working correctly.
Title: Re: Airnav wont boot up with Win7
Post by: shytott on July 05, 2010, 03:10:11 PM
Thanks Tarbat
Ive checked the Device manager and indeed it says the drivers are not installed for this device, but the ANRB64bit file is in teh drivers subdirectory of the Airnav directory (which is in the C:/ drive.
Should they be elseweher?
Cheers
Title: Re: Airnav wont boot up with Win7
Post by: AirNav Support on July 05, 2010, 03:13:19 PM
Download the 64bit drivers (if you are running 64bit) and extract to a folder. Remember where that folder is.

Then follow the following

http://www.airnavsystems.com/radarBox/help/index.html?hardware_connection.htm

Making sure you point to the folder when asked and not to RadarBox location.
Title: Re: Airnav wont boot up with Win7
Post by: shytott on July 05, 2010, 03:26:29 PM
HOOOOO Bleedin RAAYYYYYYYYYYYYYYYYYYYYYY
lol

Thanks Guys,  there are finally planes on my screen once again!
Consider your hand well shook!
Shytott