AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: DaveG on January 17, 2008, 10:23:32 AM

Title: Network Down?
Post by: DaveG on January 17, 2008, 10:23:32 AM

Is the network down?

Not been able to connect to network since last night.

Title: Re: Network Down?
Post by: AirNav Support on January 17, 2008, 10:32:36 AM

Hi DaveG,

Seems to be a serious issue affecting all of our products at the moment which use our servers. We are/have been investigating.

Please bear with us, we should have it rectified asp.

Title: Re: Network Down?
Post by: DaveG on January 17, 2008, 10:41:18 AM

no problem, thanks

Title: Re: Network Down?
Post by: AirNav Support on January 17, 2008, 01:08:57 PM

Network seems to be back now, can anyone confirm? Looks like Dubai is also online as well :)

Title: Re: Network Down?
Post by: WAL 2T on January 17, 2008, 01:36:06 PM

Hi,

I can see my program trying to connect every few seconds but there's still no traffic in the network view.

best regards
Chris

Title: Re: Network Down?
Post by: AirNav Support on January 17, 2008, 01:59:30 PM

Intresting, the network map view is showing data and who is connected and the amount of flights. It could be a network connection problems, bear with us.

Title: Re: Network Down?
Post by: AirNav Development on January 17, 2008, 05:48:07 PM

All back to normal now. We have had a serious issue with our main database but all seems to be Ok now.

Title: Re: Network Down?
Post by: Allocator on January 17, 2008, 05:59:48 PM

Just got home, but no network data I'm afraid.

Title: Re: Network Down?
Post by: WAL 2T on January 17, 2008, 06:51:55 PM

Also the same here unfortunately, still no network flights.

Title: Re: Network Down?
Post by: DaveR on January 17, 2008, 07:18:12 PM

Glad it's not just me. Just got my box this week and had a couple of network problems yesterday and today.

Title: Re: Network Down?
Post by: AirNav Support on January 17, 2008, 08:07:43 PM

An update we are still working on it at the moment. Looks like our main Database tables have been corrupted and our backup systems could not take the load so we are rebuilding them.

Please bear with us, we thank you for your patience.

Title: Re: Network Down?
Post by: Allocator on January 17, 2008, 08:42:47 PM

OK Support, thanks for the information.

Allocator

Title: Re: Network Down?
Post by: WAL 2T on January 18, 2008, 02:50:54 AM

Picking up network flights again here: 60+ as I type this. Looking good :)

Title: Re: Network Down?
Post by: AirNav Support on January 18, 2008, 08:45:01 AM

The network is stil a bit flaky at the moment. It maybe up for a while and then go offline. We are nearly there, thanks again for your patience.

Title: Re: Network Down?
Post by: doro on January 18, 2008, 08:51:50 AM

Working fine here right now.

Title: Re: Network Down?
Post by: Allocator on January 18, 2008, 05:10:49 PM

Support,

I'm getting Network data now, but some of it is corrupt.  The Flight ID is appearing in the ModeS column and the Altitude is in the Flight ID column.

I've submitted this as a fault to the Support email address.

(http://farm3.static.flickr.com/2042/2201363087_886278b8ff.jpg)

Title: Re: Network Down?
Post by: piper-pilot on January 18, 2008, 10:52:13 PM

I am getting similar to Allocator plus filters all seem screwed


Regards

Title: Re: Network Down?
Post by: AirNav Support on January 19, 2008, 01:02:35 AM

The filters won't work if the data is incorrect. The garbled data seems to be coming from one source only and its not affecting all the network flights. Hopefully we will get the rectified asp.

Title: Re: Network Down?
Post by: Allocator on January 19, 2008, 08:07:17 AM

It looks like the network data is correct now.

Thanks

Allocator