AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: GreekSpy2001 on November 02, 2018, 07:54:59 PM

Title: No Alert Notification Pop Up
Post by: GreekSpy2001 on November 02, 2018, 07:54:59 PM

Hi

Just installing on a New machine and found the I am not getting alert Notifications to pop up.  The alerts are being capture but no pop up.

Running Win10 Pro and radarbox V6.02

See attached screenshot

Can confirm that both play a sound and Execute a file are working. 

Any ideas. Have I forgotten something?

Graham

Title: Re: No Alert Notification Pop Up
Post by: GreekSpy2001 on November 02, 2018, 08:11:37 PM

ok the just started appearing.  Not sure what triggered. the only thing I did was untick execute a file

Strange

Title: Re: No Email Alert
Post by: Bob Long on November 04, 2018, 01:34:27 PM

My email alerts stopped working on 10/24/18.  They are not getting caught in a spam filter and the alert log is populating. 

Title: Re: No Alert Notification Pop Up
Post by: GreekSpy2001 on November 04, 2018, 02:15:46 PM

Stop email alerts sometime ago.. In the days of my BlackBerry they would appear immediately.  Now with my Apple, they only appear when I go looking for them....... The difference between true push email and Apple's pseudo push!!!!

Title: Re: No Alert Notification Pop Up
Post by: GreekSpy2001 on November 04, 2018, 02:24:23 PM

I have done further research into my Pop Up non appearance and have got to the bottom up what is happening.
I can now stop and start getting the pop up notifications at will.   

It seems that it is linked to the option "play a sound" alert.  On my old PC I had speakers permanently connected.  On the new PC I did not.  So if I tick play a sound with no speakers attached the pop up notification doesn't appear. 

As soon as I plug speakers (or Bluetooth headphones) into the new PC the pop up notifications appear, if unplug they stop.  Similarly, if I untick "play a sound" they also appear.

So potentially another bug to go into the list that probably won't get fixed.  Or will we get a v6.x or v7?

Graham

Title: Re: No Alert Notification Pop Up
Post by: Runway 31 on November 04, 2018, 07:33:16 PM

Hi Graham

Or potentially a bug on the speakers software as it is only affecting you with your new speakers, working ok for me for example and I don't have Bluetooth speakers.

Alan

Title: Re: No Alert Notification Pop Up
Post by: Runway 31 on November 04, 2018, 07:38:01 PM

Bob

To report an issue contact [email protected] to advise them.  The don't look in here very often so the will have no idea of an issue till advised, I have done so following your post

Alan

Title: Re: No Alert Notification Pop Up
Post by: GreekSpy2001 on November 05, 2018, 09:40:28 AM

Hi Alan

Noticed this before I set up any speakers on the new PC.  Only got it working because I subsequently paired the bluetooth headphones onto the new machine.  Still whatever is the cause seems, there seems to be a bug in the Alerting mechanisms ability to cope with no speaker connected. 

Now I know whats happening once I permanently plug in the speakers from the old machine the problems goes away for me.

Cheers

Graham

Title: Re: No Alert Notification Pop Up
Post by: Runway 31 on November 05, 2018, 10:10:31 AM

Doubt the conflict will be fixed anytime soon either by Airnav or the speaker manufacturers

Alan